Tourism Operations Manager

2 days ago


Johannesburg, Gauteng, South Africa RMV Solution Full time
Job Summary

We are seeking an experienced Tourism Operations Manager to oversee the design, quoting, and booking of trips to Southern Africa for international clients.

This is a competitive role that requires strong leadership and operational skills to manage client touring services, negotiate rates with suppliers, and ensure exceptional customer service.

About Our Client

Our client is a leading integrated tourism group in Southern Africa, committed to delivering exceptional quality, service, and value. They prioritize their people, customers, and suppliers, infusing each customer interaction with the unique essence and magic of Africa.

The ultimate goal is to emerge as a market leader in sectors where they possess a sustainable competitive advantage.

Key Responsibilities
  • Design, quote, and book trips to Southern Africa for international clients.
  • Negotiate competitive rates with preferred suppliers.
  • Manage client touring services, ensuring exceptional customer service.
  • Supervise allocated client touring suppliers.
  • Oversee reservations and operational tasks for managing Scheduled Tours effectively.
Requirements
  • Matric / Grade 12 qualification.
  • Ideally, possess a Travel & Tourism qualification.
  • At least 7 years of experience in group series and FITs.
  • Proficient in Tourplan operations.
  • Extensive knowledge of South Africa (tourist attractions, seasonality, routes, distances, driving times, places of interest, geography, and transport infrastructure).
Salary and Benefits

A competitive salary based on relevant experience, estimated at R600,000 per annum, plus benefits.

Benefits include:

  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.


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