South African Tour Operations Manager

1 day ago


Johannesburg, Gauteng, South Africa Executive Placings Full time

At Executive Placings, we are looking for an experienced South African Tour Operations Manager to join our team in Sandton. With a minimum of 3-5 years of previous inbound tour consulting experience required, this role offers the perfect opportunity to excel in your career.

Key Responsibilities:

  • Creative planning and designing of itineraries
  • Managing reservations process for bookings ensuring guest budget is achieved
  • Handling bookings from quote to finalizing, invoicing and travel documents
  • Providing consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues
  • Rotational emergency duty and early/late shift on a weekly basis
  • Servicing agents and guests with a calm and professional manner
  • Proactive selling of products and services to ensure the best possible safari for guests

Requirements:

  • Minimum 3-5 years of previous inbound tour consulting experience
  • Tourplan advantageous
  • Good understanding of terms and conditions, product knowledge and third-party destinations
  • Understanding of travel industry channels
  • A passion for delivering service excellence
  • A good knowledge of South Africa, Southern and East Africa

About the Role:

This role offers a competitive salary range of R600,000 - R800,000 per annum, depending on experience. If you have a passion for delivering exceptional customer service and are experienced in the tourism industry, we would love to hear from you.



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