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Customer Service Representative
2 weeks ago
**Job Summary:**
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Clicks Group Limited.
**Key Duties:**
- Provide exceptional customer service and support to ensure customer satisfaction.
- Efficiently execute all operational activities at the point of sale to meet business objectives.
- Proactively promote products and services to achieve sales targets.
- Maintain up-to-date knowledge on products, ranges, promotions, and events to provide accurate information to customers.
**Essential Skills:**
- Excellent communication and interpersonal skills
- Basic maths calculations skills
- Retail/FMCG background and understanding of merchandising principles
- Knowledge of stock management procedures
**Desirable Qualifications:**
- Experience in a customer-facing role within a retail/FMCG environment
- Maths 50% and English 50% at Grade 12 level