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Customer Service Representative

2 weeks ago


Benoni, Gauteng, South Africa Clicks Group Limited Full time

**Job Summary:**

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Clicks Group Limited.

**Key Duties:**

  1. Provide exceptional customer service and support to ensure customer satisfaction.
  2. Efficiently execute all operational activities at the point of sale to meet business objectives.
  3. Proactively promote products and services to achieve sales targets.
  4. Maintain up-to-date knowledge on products, ranges, promotions, and events to provide accurate information to customers.

**Essential Skills:**

  • Excellent communication and interpersonal skills
  • Basic maths calculations skills
  • Retail/FMCG background and understanding of merchandising principles
  • Knowledge of stock management procedures

**Desirable Qualifications:**

  • Experience in a customer-facing role within a retail/FMCG environment
  • Maths 50% and English 50% at Grade 12 level