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Service Desk Expert

2 weeks ago

Johannesburg, Gauteng, South Africa Rightside Full time

Rightside is committed to delivering exceptional customer experiences, and we need a dedicated Service Desk Expert to help us achieve this goal. If you have a strong background in customer service, logistics, or transportation, and a passion for resolving complex issues, we want to hear from you.

This role requires a minimum of 2-5 years' experience in customer-facing roles, with a focus on problem-solving and critical thinking. The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

We are looking for a proactive individual who can prioritize tasks efficiently, manage multiple projects simultaneously, and maintain accurate records and reports.

Essential Skills and Qualifications:

  • Grade 12 certificate
  • Proficiency in English
  • Computer literacy (Microsoft Office)
  • Excellent communication and interpersonal skills
  • Problem-solving and critical thinking abilities