Service Desk Agent

Job title : Service Desk AdministratorJob Location : Gauteng, JohannesburgDeadline : March 19, 2025Quick Recommended LinksJobs by Location Job by industries PRIMARY DUTIES AND RESPONSBILITIES Service Desk Support:Act as the first point of contact for IT support requests, providing assistance to end users via phone, email, or ticketing system. Troubleshoot...

Service Desk PositionTalentCru seeks a skilled Service Desk Technician to join our team, providing top-notch support to our clients.Key ResponsibilitiesIssue Resolution: Resolve technical issues reported by customers through various channels, utilizing case management documents and notes to ensure accurate resolution.Communication: Maintain regular...

Job title : Service Desk EngineerJob Location : Gauteng, JohannesburgDeadline : March 11, 2025Quick Recommended LinksJobs by Location Job by industries Job PurposeContributes to the organisational goals by delivering an efficient IT desktop service by supporting and resolving operational issues and suggest improvements within the parameters of the IT...

The Service Desk Manager oversees the daily activities of a team of NOC Engineers and NOC Administrators. This role focuses on providing excellent customer service by maintaining stable services and ensuring efficient communication workflow.Main ResponsibilitiesManage daily shift coordination and staff planningEnsure adherence to standard operating...

IT Service Desk Technician (Helpdesk 1st Line Support)Job PurposeService Desk Technician providing first-line support to Client Sites using Remote Tools.Duties and ResponsibilitiesValidate newly created tickets from all sources using Validation Matrixes.Validate customer details (contact customer if required).Validate first pass assessment of impact and...

Help Desk Manager Job Description:We are seeking a Help Desk Manager to join our team at Happy Elephant. As a Help Desk Manager, you will be responsible for managing the day-to-day activities of the help desk team, ensuring that technical support services are delivered efficiently and effectively.Key Responsibilities:Manage the help desk team, including...

**Application Support Agent Job Description**Qetello Holdings is recruiting for an Application Support Agent to join our team. The successful candidate will be responsible for providing technical support to customers, identifying trends in customer issues, and recommending proactive solutions or process improvements.Key Responsibilities:Respond to customer...

A leading organisation is seeking a Service Desk Specialist to provide top-tier support in a fast-paced environment. This role is perfect for someone with strong technical skills, a problem-solving mindset, and a passion for delivering exceptional service.Key responsibilities include:Logging and managing support tickets efficiently.Handling inbound and...

Job title : ITS Service Desk LeadJob Location : Gauteng, JohannesburgDeadline : March 20, 2025Quick Recommended LinksJobs by Location Job by industries Description of the role and purpose of the job:The IT Service Desk Lead plays a critical role in providing hands-on advanced technical support and acts as a first point of escalation. Responsible for...

This award-winning company is seeking a dedicated Customer Service Agent to be the cornerstone of its daily customer service operations. In this pivotal role, you will be at the heart of ensuring seamless interactions between members, merchants, and stakeholders, driving excellence in every aspect of service delivery.As a Customer Service Agent, you will...

About the RoleThe Technical Help Desk Professional will play a critical role in supporting our customers by resolving technical issues efficiently and effectively. You will work closely with our service desk and other support teams to achieve deliverables and ensure seamless customer experiences.

Job SummaryThe Reservation Agent will play a vital role in delivering exceptional customer experiences and driving hotel revenue. This is an exciting opportunity to join a dynamic team and contribute to the success of NH Hotels.Key Responsibilities:Provide top-notch customer service, responding to reservation requests and inquiries in a timely and...

Position: Front Desk / Back Up TherapistLocation: Sandton AreaAre you looking for a new challenge working in a very busy upmarket Dr's Clinic? Our client is looking for a motivated and friendly Front Desk Co-Ordinator / Back Up Aesthetic Therapist with strong ADMIN Skills.Responsibilities:Attend to visitors and deal with inquiries on the phone and face to...

Job OverviewWe are seeking a highly motivated and experienced Front Desk Administrator to join our team at Zenz Recruitment. As the first point of contact for clients and visitors, you will be responsible for providing exceptional customer service and ensuring a smooth experience for all.The ideal candidate will have a strong background in administration and...

URGENT: Contact Centre Agents (Temp) in Centurion, (Johannesburg)Our client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project.Please see the minimum requirements for this role:Grade 12 / MatricAt least 1 to 2 years call centre experienceMust be unemployedMust be...

Join to apply for the Customer Service Agent role at Network International.Job DescriptionAs a Customer Service agent within the contact center, you'll play a pivotal role in delivering excellence in merchant services. Your responsibilities will encompass providing top-notch service to both internal and external stakeholders across all supported platforms,...

Job title : Customer Service Agent (JHB)Job Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionAssist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; Assist customers when...

One of our well known international e-hailing clients are looking for experienced Customer service agents to join their Johannesburg team on a 6-month contract. Responsibilities:Offer and driving 5 star service to the driver partners Come up with new initiatives Handling time Time trackingReview vehicle documents Offer solutions to driver...

One of our well known international e-hailing clients are looking for experienced Customer service agents to join their Johannesburg team on a 6-month contract. Responsibilities:Offer and driving 5 star service to the driver partners Come up with new initiatives Handling time Time trackingReview vehicle documents Offer solutions to driver...

We are seeking a Telephonic Sales Agent - Financial Services to join our team. As a sales agent, you will be responsible for selling life insurance products over the phone, achieving sales targets, and maintaining good client relationships.Job DescriptionSell life insurance products over the phoneAchieve sales targets by meeting with clients and...