Facility Operations Manager

2 weeks ago

Cape Town, Western Cape, South Africa Amazon Data Services South Africa (Pty) Ltd - E35 Full time
Job Title: Facility Manager Intern

We are seeking a highly motivated and detail-oriented individual to join our 24-month Facility Manager Internship program at Amazon Data Services South Africa (Pty) Ltd - E35.

Job Summary:

The successful candidate will be responsible for managing data center engineering operations, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting.

Key Responsibilities:
  • Facility Operations Management:
    • Manage shift technicians, senior shift technicians, subcontractors, and vendors to ensure adherence to established practices and procedures.
    • Participate in strategic planning projects for data center facilities.
    • Conduct financial analyses and contribute to financial decision-making processes.
    • Manage 5 or more direct reports after the program.
    • Negotiate and roll out contracts and space allocations.
    • Oversee the build-out of facility-specific infrastructure in existing locations.
  • Project Management:
    • Conduct project management for one site.
    • Contribute to the development of project plans for the business group.
    • Effectively set priorities to meet goals on budget and on time.
    • Demonstrate strong people/program management skills.
  • Asset and Inventory Management:
    • Responsible for asset and inventory management activities within data center facilities.
  • Quality Assurance and Compliance:
    • Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance.
    • Ensure the application of best practices in the area of expertise.
    • Maintain strong attention to detail and organizational skills.
  • Coordination and Collaboration:
    • Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
    • Operate and manage routine and emergency services on critical systems.
    • May assist in the design and build-out of new facilities or projects to increase current facility efficiency.
  • Team Development and Recruitment:
    • Participate in recruiting efforts and continually raise the bar.
    • Active in the training and development of other team members.
    • May participate in training staff.
    • Insist on the highest standards from self and others, driving accountability for results.
    • Keep others informed of information that contributes to the performance of the team, department, or company.
    • Engender trust and respect in all working relationships.
  • Professional Development:
    • Draw from a deep group or department-level understanding to make business decisions.
    • Use business knowledge to set priorities and develop project plans.
    • Demonstrate strong verbal and written communication skills.
    • Able to prioritize in a complex, fast-paced environment.
    • Create work plans and monitor accomplishments.
    • Resourceful, maintaining an effective pace and getting things done.
    • May manage individuals and/or other managers in remote locations.
  • Customer Service:
    • Deliver quality service and ensure all customer demands are met.
Requirements:
  • An engineering degree or equivalent in an Electrical or Mechanical discipline.
  • Relevant engineering experience managing operations or services.
  • High degree of organization and detail-orientation & excellent written and verbal communication skills.
Preferred Qualifications:
  • Proven track record of success in delivering projects.
  • Ability to consistently deliver results despite competing priorities and distractions.
  • At least 2 years of experience building strong, successful technical teams in a similar culture.
  • Prior ownership of the operation of a mission-critical team and/or product.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.

In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates.

We are required by law to verify your ability to work lawfully in South Africa.

Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

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