Facilities and Maintenance Manager

2 months ago


Cape Town, Western Cape, South Africa CallForce Full time
Job Summary

We are seeking a highly skilled Facilities and Maintenance Manager to join our team at CallForce. As a key member of our organization, you will be responsible for managing a safe, attractive, and functional physical environment for all employees.

Key Responsibilities
  • Facility Maintenance: Proactively manage complete facility maintenance of building/sites, including maintaining superior condition of company space and acting as the landlord/vendor liaison.
  • Regulatory Compliance: Review government regulations, renewal of operating licenses, work permits, and other requirements from the authorities related to the business.
  • Team Leadership: Effectively lead and manage Facilities team, within the department's SLA and KPIs standards, including Facilities Technicians, Service Contractors, Facilities Systems (BMS), Security Team, Janitorial Team, and all critical equipment contractors.
  • Facility Systems Management: Maintain various facility systems such as HVAC, CCTV, turn styles, elevators, electrical stairs, utilities, and systems such as emergency generator, UPS, lighting, security, and Fire Detection and Alarm System (FDAS).
  • Financial Management: Establish and manage Facilities budget (Opex and Capex), creating the purchase requisitions including supplies, follow up on invoices payments, and is responsible for reporting financial information. In conjunction with corporate real estate evaluates present and future needs for real estate.
  • Vendor Management: Develops and maintains standards to manage relationships with facility related vendors such as Janitorial, Security, HVAC, CCTV, turn styles, elevators, electrical stairs, utilities, and systems such as emergency generator, UPS, lighting, and Fire Detection and Alarm System (FDAS). Conducts QBRS with all facilities related vendors.
  • Customer Relations: Effectively manages customer expectations and ongoing customer relations. Communicates status and timeline of facility maintenance projects, enhancements, and changes.
  • Safety and Security: Implement and communicate policies that will impact on safety and security to customers to include the Risk Management policies pertaining Information Security and Management System.
  • Disaster Preparedness: Manages facility programs covering disaster preparedness and recovery and coordinates with headquarters division to implement company-wide Emergency Response Plan. Being the point of contact during a disaster situation to return safely to operations, requires to be available or have a designee to response in timely manner.
  • Facilities Management: Maintains and oversees facilities architectural drawings and floor plans. Ensures all construction drawings and floor plans are accurate and up to date.
  • Fixed Assets Management: Maintains the database of the facilities fixed assets and its ranking.
Additional Responsibilities
  • Assist with Environmental questions/issues.
  • Acts as Emergency Manager during emergencies like calamities, fire, etc.
  1. Commander of Emergency Control Organization (ECO) Support.
  2. Has the full control of ECO activation within the area of responsibility.
  3. Updates Emergency Director on the emergency situations.
  • Assist with Health Safety and Environment issues.


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