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Senior HR Business Partner

2 months ago

Johannesburg, Gauteng, South Africa The Legends Agency Full time

Job Title: Senior HR Business Partner
Reports to: HR Executive

The Senior HR Business Partner role is a strategic leadership position focused on aligning HR initiatives with business objectives to enhance customer service delivery and customer centricity at The Legends Agency. This position involves leading a team of HR professionals to ensure the effective implementation of HR strategies, policies, and processes across the organization. As a trusted advisor to the leadership team, the Senior HRBP contributes to the overall success of our clients by fostering a high-performance culture that supports the company's supply chain and logistics operations.

Main Responsibilities:

  • Strategic HR Leadership:
    • Collaborate with the HR Executive and business leaders to develop and execute HR strategies aligned with business goals, with a particular focus on enhancing customer service delivery and customer centricity.
  • Team Management:
    • Lead, mentor, and develop a team of HR Business Partners, HR Admin, and HR Practitioners, ensuring their professional growth and alignment with business priorities.
  • Change Management:
    • Drive and manage organizational change initiatives, especially those related to customer service improvement, ensuring smooth transitions with minimal disruption to business operations.
  • Talent Management:
    • Oversee talent acquisition, development, and retention strategies to build a high-performing workforce capable of delivering superior customer service.
  • Employee Relations:
    • Manage complex employee relations issues, ensuring compliance with labor laws and fostering a positive and productive work environment.
  • HR Analytics:
    • Utilize HR metrics and data to inform decision-making and improve HR processes, contributing to better business outcomes.
  • HR Policy Development:
    • Develop, implement, and maintain HR policies and procedures that support the company's strategic objectives while ensuring legal compliance.
  • Stakeholder Management:
    • Build strong relationships with key stakeholders across the business, acting as a trusted advisor on all HR matters.

Requirements:

  • Bachelor's Degree: In Human Resources, Business Administration, or a related field (required).
  • Postgraduate Degree: Preferred.
  • Minimum Experience: 8-10 years in HR, with at least 5 years in a senior HRBP role or similar position.
  • Skills: Strategic thinking, leadership, team management, HR analytics, and communication.