Floor Attendant

3 weeks ago


Cape Town, Western Cape, South Africa MSC Cruises Full time
Main Responsibilities

As a Floor Runner at MSC Cruises, you will be responsible for ensuring the smooth operation of our cabin services. Your key responsibilities will include:

  • Linen and Towel Management: You will be in charge of ensuring that all linen and towels are properly maintained and distributed to our guests. This will involve transporting clean and dirty linen/terry between the guest cabin sections and the laundry.
  • Luggage Support: You will provide assistance to our Cabin Stewards with luggage loading and unloading, ensuring that all guests receive their luggage in a timely manner.
  • Cabin Cleanliness: In conjunction with our Cabin Stewards, you will ensure that all cabins are kept clean and tidy. This will involve assisting with the cleanliness of cabin balconies and helping to resolve any issues related to cabin cleanliness.
  • Garbage and Waste Management: You will be responsible for ensuring that all garbage and waste is properly sorted and disposed of in accordance with company procedures.
  • Corridor Maintenance: You will be responsible for keeping the corridors in your section clean and clear of any housekeeping equipment.
  • Equipment Maintenance: You will ensure that all equipment is in good working order and report any issues to your supervisor.
Requirements

To be successful in this role, you will need to meet the following requirements:

  • Language Skills: You will be fluent in English, both written and spoken. Additionally, you will have the ability to speak, read, and write in any major other languages.
  • Qualifications: You will have a high school graduate and a minimum of 1 year experience as a Assistant Room Attendant in a high-standard international hotel (4/5 stars).
  • Physically Fit: You must be physically fit and able to lift and/or move up to 25kgs on occasion.
Additional Requirements

In addition to the above requirements, you will need to meet the following:

  • Valid Passport: You will have a valid passport with at least 6 months validity before joining.
  • STCW95/2010 Certification: You will hold a STCW95/2010 certification (basic firefighting, personal survival techniques, elementary first aid, personal security and social responsibility, security awareness, passenger ship familiarization).
  • Good Health Declaration: You will have a good health declaration released by a recognized doctor.


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