Spa Attendant

3 weeks ago

Cape Town, Western Cape, South Africa AccorHotel Full time
Our Spa Attendant will provide exceptional guest experiences by ensuring the highest level of cleanliness in our Spa and Fitness studio. Key responsibilities include maintaining cleanliness of public spaces, linen management, reporting any issues to the supervisor, and aiding guests and colleagues in a courteous manner.

**Scope of the Position:**
As a Spa Attendant, you will be responsible for ensuring the Spa and Fitness studio meets our high standards of cleanliness and guest satisfaction. You will work closely with the Housekeeping Management and Spa Management to maintain a safe and clean environment for our guests.

**Responsibilities:**
  • Ensure the Fitness studio is refreshed with water towels and good quality fruit available.
  • Maintain proper usage of cleaning supplies and equipment.
  • Keep linen closets, supply closet, and product cupboards organized and clean.
  • Responsible for linen management daily.
  • Reports any problems or questions to Supervisor assigned to the Spa.
  • Aid guest and colleagues in a courteous manner.
  • Understand simple instructions, learn simple procedures and techniques.
  • Perform routine work or the same task daily.
  • To call In Room Dining for removal of trays/trolleys
  • To report instantly to your Supervisor any Lost and Found items.
  • To report any equipment malfunctioning.
  • To report any suspicious persons to the spa or other parts of the building.
  • To report anything which may be a Health & Safety hazard.
  • Maintain excellent grooming and uniform standards and always be mindful of loud noises in the space as not to interrupt services.
  • Read, Understand, and follow all department policies.
  • Be prepared to carry out any other duties that may occur from time to time.
  • Attend all proposed trainings and scheduled team meeting/briefing sessions where possible.
  • Review Spa Book4Time system or check with Spa reception to identify busier times in the locker areas and be prepared as not to invade guest privacy.
  • Guide guest at the appropriate time to the location where they will meet their Service Provider if required and actively listen to anticipate needs throughout guest interactions to provide thoughtful gestures, personal touches and ensure an outstanding spa experience.
  • Provide a warm and sincere closing at completion of service sequence and offer any further assistance before leaving the guest.

**Early Shift Responsibilities:**
  • Ensure that fitness studio is refreshed, with water towels and good quality fruit available.
  • Follow Spa Check list to ensure lockers and towels are fully replenished throughout the day.
  • Prepare Iced Tea/Welcome drink and ensure stocked up with enough glasses.
  • Check and ensure all shower amenities are filled to standard.
  • Ensure that spa general spaces are checked throughout the day, at least every 30min according to spa LQA standards and checklists provided.
  • Mop up excess water in the hot spa area discreetly, while maintaining guest privacy.
  • Check in with spa reception on guest movements and treatments for the day.

**Late Shift Responsibilities:**
  • Responsible for sending linen down for wash.
  • Ensure that all spa facilities including steam room, experience shower and salt room are clean and well maintained in preparation for opening the next day.
  • Wipe down surfaces and mop floors in treatment rooms and passages.
  • Replenish towels and water as well as empty bins in fitness studio.
  • On closing spa, make sure that all lights, music, air-conditioning, Sauna, and steam room are switched off.
  • Wash spa glasses and stock up lockers with robes, slippers, and towels etc.
  • Follow spa closing protocol checklist.
  • Empty all bins and towel baskets and replace the liners as needed in preparation for the next day.

**Qualifications and Experience:**

· Work experience in a 5-star environment preferable.

· Basic understanding and writing of the English language.


**Additional Information:**

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Spa and Recreation Professional

    1 month ago

    Cape Town, Western Cape, South Africa Easy Recruit SA Full time

    We are seeking highly skilled and experienced Spa/Recreation Personnel to join our client's team in Saudi Arabia.Job Title: Spa/Recreation (Spa Supervisor, Activities Supervisor, Yoga & Meditation Teacher, Therapist, Spa Receptionist, Spa Fitness Attendant, Lifeguard, Pool Attendant)Salary: R 12,000 - R 21,000 per month (nett) + Accommodation + Food...

  • Spa and Wellness Professionals Sought for Saudi Arabia

    4 days ago

    Cape Town, Western Cape, South Africa Easy Recruit SA Full time

    Easy Recruit SA is a leading recruitment agency with an excellent opportunity for experienced Spa/Recreation personnel to work in the Kingdom of Saudi Arabia.We are seeking highly skilled professionals to fill various roles within our client's spa and recreation department, including Spa Supervisor, Activities Supervisor, Yoga & Meditation Teacher,...

  • Spa Hosting Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa AccorHotel Full time

    Job Title: Spa Hosting SpecialistAbout the Role:The Spa Hosting Specialist is responsible for ensuring the highest level of cleanliness in our Spa and Fitness studio while providing day cleans and servicing public spaces. This role requires excellent attention to detail, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key...

  • Skilled Waxing Therapist Required

    5 days ago

    Cape Town, Western Cape, South Africa MF Spa & Beauty Placements Full time

    About MF Spa & Beauty PlacementsWe are seeking a skilled and experienced waxing therapist to join our team at MF Spa & Beauty Placements in the beautiful West Coast of South Africa.Salary & Company BenefitsR5,500 basic salary per month before commission or tax deductions, with additional benefits including service commission (10%-15%), retail commission...

  • Housekeeping Supervisor

    3 weeks ago

    Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    The Twelve Apostles Hotel and SpaHousekeeping Floor Supervisor (Fixed Term)Job Summary:We are seeking a detail-oriented leader to supervise the Housekeeping Room Attendant Team. The successful candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment and motivate their team to meet high...

  • Housekeeping Floor Supervisor

    1 month ago

    Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    The Twelve Apostles Hotel and SpaHousekeeping Floor Supervisor (Fixed Term)Job Summary:We are seeking a highly organized and detail-oriented individual to supervise our Housekeeping Room Attendant team. As a Housekeeping Floor Supervisor, you will be responsible for ensuring that every room is checked and updated on the PMS system as per SOP, managing...

  • Housekeeping Operations Manager

    4 days ago

    Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    Job Title: Housekeeping Operations ManagerAbout the Role:We are seeking a highly skilled and experienced Housekeeping Floor Supervisor to join our team at The Twelve Apostles Hotel and Spa. As a Housekeeping Operations Manager, you will be responsible for supervising a team of housekeeping room attendants and ensuring that every room is maintained to the...

  • Personalized Service Coordinator

    1 month ago

    Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Butler Job DescriptionCrew Life at Sea is seeking a highly skilled and experienced Butler to join our team. As a Butler, you will be responsible for providing exceptional personalized service to our guests, ensuring their every need is met and exceeded.Key Responsibilities:Personalized Service: Provide personalized and anticipatory service to assigned...

  • Spa Attendant

    2 months ago

    Cape Town, South Africa One&Only Cape Town Full time

    Spa Attendant (13521) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

  • Spa Receptionist

    5 months ago

    Cape Town, South Africa Pepperclub Hotel & Spa Full time

    **POSITION: Spa Receptionist** REPORTS TO: Spa Manager The Pepperclub Hotel seeks a passionate, skilled & experienced **spa receptionist** who embodies exceptional five-star guest experience. The successful applicant will be responsible for welcoming and attending to guests’ needs, managing telephonic bookings, verifying guests' payment methods,...

  • Spa Receptionist

    5 months ago

    Cape Town, South Africa Pepperclub Hotel & Spa Full time

    **POSITION: Spa Receptionist** REPORTS TO: Spa Manager The Pepperclub Hotel seeks a passionate, skilled & experienced **spa receptionist** who embodies exceptional five-star guest experience. The successful applicant will be responsible for welcoming and attending to guests’ needs, managing telephonic bookings, verifying guests' payment methods,...

  • Spa Attendant

    3 weeks ago

    Cape Town, South Africa AccorHotel Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Spa Receptionist

    3 weeks ago

    Cape Town, South Africa MF Spa & Beauty Placements Full time

    5-Star SPA RECEPTIONISTCAPE TOWN SEA BOARD - Atlantic Seaboard (Western-Cape) - South AfricaSTARTING DATE: A.S.A.P / 01 December 2024REPORTS to: Spa Director / Spa ManagerTRADING HOURS & SHIFTS:Monday - Sunday including Public Holidays 07:00 - 19:00 (Open / Close Shifts apply)REMUNERATION & COMPANY BENEFITS:R10,500 per month GROSSMonthly Retail Bonus...

  • Spa Receptionist

    3 days ago

    Cape Town, South Africa MF Spa & Beauty Placements Full time

    5-Star SPA RECEPTIONISTCAPE TOWN SEA BOARD - Atlantic Seaboard (Western-Cape) - South AfricaSTARTING DATE: A.S.A.P REPORTS to: Spa Director / Spa ManagerTRADING HOURS & SHIFTS:Monday - Sunday including Public Holidays 07:00 - 19:00 (Open / Close Shifts apply)REMUNERATION & COMPANY BENEFITS:R10,500 per month GROSSMonthly Retail Bonus IncentivePromotional...

  • Spa/Recreation (Spa Supervisor,Activities Supervisor,Yoga & Meditation Teacher,Therapist , Spa Receptionist ,Spa Fitness Attendant,Lifeguard ,Pool Attendant)

    4 months ago

    Cape Town, South Africa Easy Recruit SA Full time

    Good day we are looking for Spa/Recreation Personnel to work for out client based in Saudi ArabiaSpa/Recreation (Spa Supervisor,Activities Supervisor,Yoga & Meditation Teacher,Therapist , Spa Receptionist ,Spa Fitness Attendant,Lifeguard ,Pool Attendant)R 12000 R21000 pm Nett + Accommodation + Food Allowance Saudi ArabiaRequirements Matric Certificate a...

  • Spa Receptionist

    3 weeks ago

    Cape Town, South Africa Miranda Forrester Spa & Beauty Placements Full time

    5-Star SPA RECEPTIONISTCAPE TOWN SEA BOARD - Atlantic Seaboard (Western-Cape) - South AfricaSTARTING DATE: A.S.A.P / 01 December 2024REPORTS to: Spa Director / Spa ManagerTRADING HOURS & SHIFTS:Monday - Sunday including Public Holidays 07:00 - 19:00 (Open / Close Shifts apply)REMUNERATION & COMPANY BENEFITS:R10,500 per month GROSSMonthly Retail Bonus...

  • 5-star Spa Receptionist

    3 weeks ago

    Cape Town, South Africa MF Spa & Beauty Placements Full time

    5-Star SPA RECEPTIONISTCAPE TOWN SEA BOARD - Atlantic Seaboard (Western-Cape) - South AfricaSTARTING DATE: A.S.A.P / 01 December 2024REPORTS to: Spa Director / Spa ManagerTRADING HOURS & SHIFTS:Monday - Sunday including Public Holidays 07:00 - 19:00 (Open / Close Shifts apply)REMUNERATION & COMPANY BENEFITS:R11,000 per monthRetail Commission earnedPension...

  • 5-star Spa Receptionist

    3 weeks ago

    Cape Town, South Africa Miranda Forrester Spa & Beauty Placements Full time

    5-Star SPA RECEPTIONISTCAPE TOWN SEA BOARD - Atlantic Seaboard (Western-Cape) - South AfricaSTARTING DATE: A.S.A.P / 01 December 2024REPORTS to: Spa Director / Spa ManagerTRADING HOURS & SHIFTS:Monday - Sunday including Public Holidays 07:00 - 19:00 (Open / Close Shifts apply)REMUNERATION & COMPANY BENEFITS:R11,000 per monthRetail Commission earnedPension...

  • Spa Attendant | 5 Month Fixed Term Contract

    3 weeks ago

    Cape Town, South Africa AccorHotel Full time

    Job DescriptionScope of the Position:Reporting to the Housekeeping Management in direct alignment with Spa Management, the Spa Attendant is responsible for ensuring we provide the highest level of cleanliness in our Spa and Fitness studio whilst providing day cleans and servicing public spaces.Responsibilities:Responsible for signing in and out master keys...

  • Spa Receptionist

    3 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    Spa Receptionist - 5_ Luxury Hotel_* A 5-star hotel in Cape Town is seeking an experienced and professional Spa Receptionist. **Key Responsibilities**: - Greet and assist guests with spa reservations and inquiries. - Manage appointment scheduling and coordinate with spa therapists. - Handle payment processing and maintain accurate records. - Ensure the...

  • Spa Receptionist

    3 weeks ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    5-Star SPA RECEPTIONIST CAPE TOWN SEA BOARD - Atlantic Seaboard (Western-Cape) - South Africa STARTING DATE: A.S.A.P / 01 December 2024 REPORTS to: Spa Director / Spa Manager TRADING HOURS & SHIFTS: - Monday - Sunday including Public Holidays 07:00 - 19:00 (Open / Close Shifts apply) REMUNERATION & COMPANY BENEFITS: - R10,500 per month GROSS - Monthly...

  • Spa Receptionist

    5 months ago

    Cape Town, South Africa Kerzner International Resorts Full time

    Spa Receptionist (7910) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

  • Spa Receptionist

    2 months ago

    Cape Town, South Africa AccorHotel Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Spa Manager The Winchester Hotel

    5 months ago

    Cape Town, South Africa Newmark Hotels Full time

    **Job Title: Spa Manager** **The Winchester, Sea Point** **The Employee’s responsibilities shall include, among other things, the following**: - Always demonstrate sincere customer focus and true appreciation for guest experience - Create a monthly staff schedule to ensure the operations runs at full capacity - Develop and maintain adequate professional...

  • 5-star Spa Receptionist

    3 weeks ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    5-Star SPA RECEPTIONIST CAPE TOWN SEA BOARD - Atlantic Seaboard (Western-Cape) - South Africa STARTING DATE: A.S.A.P / 01 December 2024 REPORTS to: Spa Director / Spa Manager TRADING HOURS & SHIFTS: - Monday - Sunday including Public Holidays 07:00 - 19:00 (Open / Close Shifts apply) REMUNERATION & COMPANY BENEFITS: - R11,000 per month - Retail...

  • Assistant SPA Manager

    5 months ago

    Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd. Full time

    Delaire Graff Lodges & Spa is looking for a reliable Assistant Spa Manager who will support the Spa Manager and ensure the smooth running of the treatment department, offering guests ultimate customer service. Main responsibilities: - To assist in ensuring the effective professional management of the daily operation of the Spa Department. - To manage good...

  • Assistant SPA Manager

    5 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Spa at an Estate close to Stellenbosch is looking for a reliable Assistant Spa Manager who will support the Spa Manager and ensure the smooth running of the treatment department, offering guests ultimate customer service. - To assist in ensuring the effective professional management of the daily operation of the Spa Department. - To manage good...

  • Assistant SPA Manager

    5 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Spa at a 5* Hotel close to Stellenbosch is looking for a reliable Assistant Spa Manager who will support the Spa Manager and ensure the smooth running of the treatment department, offering guests ultimate customer service. **Responsibilities**: - To assist in ensuring the effective professional management of the daily operation of the Spa Department. - To...