Floor Attendant
4 weeks ago
We are seeking a highly motivated and detail-oriented Floor Runner to join our team at MSC Cruises. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and service to our guests.
Key Responsibilities- Conduct a thorough orientation of the ship's linen and towel inventory, ensuring a complete understanding of the materials required to provide exceptional service to our guests.
- Provide full support to the Cabin Steward, transporting clean and dirty linen/terry from guest cabin sections to the laundry and vice versa.
- Offer luggage loading and unloading services for guests, ensuring their belongings are handled with care and attention to detail.
- Assist the Cabin Steward, as required, with cabin cleanliness issues, working closely with the Housekeeper and Assistant Housekeeper to resolve any concerns.
- Occasionally assist the Cabin Steward with guest laundry personal cloth collection and delivery, ensuring seamless service to our guests.
- Collaborate with the Cabin Steward and Housekeeper to maintain the cleanliness of cabin balconies, adhering to company procedures and standards.
- Ensure that all garbage from guests is properly sorted and disposed of in accordance with company procedures.
- Keep corridors in your section clean and clear of housekeeping trolleys, vacuum cleaners, and other equipment when cleaning duties are completed.
- Maintain all equipment, including cleaning equipment, in good condition, adhering to company standards and procedures.
- Assist with luggage transportation to the assembly point on the night before disembarkation, and assist with baggage delivery to cabins for newly embarked guests, as required by the Housekeeper.
- Fluent in oral and written English, with the ability to communicate effectively in the working and safety language of the company.
- Ability to speak, read, and write in any major other languages, with a minimum of one year's experience as an Assistant Room Attendant in a high-standard international hotel (4/5 stars).
- High School Graduate.
- Physically fit, with the ability to occasionally lift and/or move up to 25kgs.
- Valid passport with at least six months' validity before joining.
- STCW95/2010 certification, including basic firefighting, personal survival techniques, elementary first aid, personal security and social responsibility, security awareness, and passenger ship familiarization, is compulsory before joining the vessel.
- Good Health declaration, released by a recognized doctor, is mandatory before joining the vessel.
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Floor Attendant
2 weeks ago
Cape Town, Western Cape, South Africa MSC Cruises Full timeMain ResponsibilitiesAs a Floor Runner at MSC Cruises, you will be responsible for ensuring the smooth operation of our cabin services. Your key responsibilities will include:Linen and Towel Management: You will be in charge of ensuring that all linen and towels are properly maintained and distributed to our guests. This will involve transporting clean and...
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Floor Runner
4 weeks ago
Cape Town, Western Cape, South Africa MSC Cruises Full timeJob Title: Floor RunnerThe Floor Runner is a vital member of our housekeeping team, responsible for delivering exceptional guest service and supporting the Cabin Steward and housekeeping activities. Key responsibilities include:Providing total care of guests, their possessions, and their cabinMaintaining total cleanliness of assigned areasOffering discreet,...
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