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ICT Account Manager

1 month ago

Roodepoort, Gauteng, South Africa Talksure Full time
Job Title: ICT Account Manager

We are seeking a highly skilled ICT Account Manager to join our dynamic team in Roodepoort. As a key member of our sales team, you will be responsible for driving new business, cross-selling, and reducing churn while maintaining a stellar 90% in-contract portfolio.

Key Responsibilities:
  • Conduct cold calling to acquire new corporate clients and meet/exceed individual sales targets and KPIs.
  • Leverage your skills to up-sell and cross-sell within the existing customer base, maintaining regular contact with your customer base.
  • Build and maintain strong relationships with both existing and new clients, conducting thorough customer account analysis to identify growth opportunities.
  • Address and resolve customer concerns and queries promptly, providing feedback to customers within 24 hours to ensure satisfaction.
  • Prepare and submit weekly pipeline reports, maintain daily activity and sales reports, and provide monthly reports on customer base and opportunities.
Requirements:
  • Grade 12 / Matric essential.
  • At least 3 years' B2B Sales and Account Management experience, ideally within the ICT industry, with a proven track record of growing new business.
  • Comprehensive knowledge of ICT products within the telecommunications industry required.
  • A strong understanding of large/corporate client management and sales principles, familiarity with tenders and large account management.
  • Proficient in MS office.
About Us:

We are committed to providing equal opportunities to all applicants from diverse backgrounds. If you're ready to take on this challenge and make a real impact, apply now.