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Customer Service Representative

2 months ago

Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full time

Job Summary:

We are seeking an experienced Call Centre Sales Agent to join our team at Recruitment Dynamix (Pty) Ltd. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.

Key Responsibilities:

  • Customer Service: Answer customer calls, respond to customer inquiries, and resolve customer complaints in a professional and timely manner.
  • Sales: Provide customers with product information, handle objections, and finalise sales.
  • Communication: Develop and maintain effective communication with customers, colleagues, and management.
  • Teamwork: Collaborate with the sales team to achieve sales targets and improve customer satisfaction.

Requirements:

  • Experience: Minimum 2 years of experience in a call centre environment.
  • Skills: Good communication skills, good tone, and kind to customers.
  • Education: High school diploma or equivalent.