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Senior Tele-underwriting Specialist

1 month ago


Port Elizabeth, Eastern Cape, South Africa Telebest Full time

We are seeking a skilled Senior Tele-underwriting Specialist to join our team at Telebest in Port-Elizabeth.

Responsibilities:

  • Conduct outbound calls to confirm cover and address questions arising after online proposal applications.
  • Maintain high service standards, meeting targets as per our internal service level agreement.
  • Ensure data accuracy and quality, escalating issues where necessary.

Requirements:

  • Excellent communication skills with the ability to articulate complex information effectively.
  • Familiarity with health-related terminology and concepts.
  • Prior experience in call centers or customer-facing roles.
  • Qualifications: Matric with Mathematical Literacy or NFS achievement level 3.

Salary:**R180,000 - R220,000 per annum

**Key Features:

  • Gain valuable experience in tele-underwriting with a reputable company like Telebest.
  • Develop strong communication and problem-solving skills.
  • Work in a dynamic environment with opportunities for growth and development.