Senior Health Consultant

1 week ago


Port Elizabeth, Eastern Cape, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

We are seeking a highly organized and quality-driven Senior Health Consultant to join our team in Port Elizabeth/Gqeberha. This permanent, on-site role offers an excellent opportunity for career growth and development.

Key Responsibilities:
  • Perform outbound calls to confirm cover with clients
  • Provide exceptional support to customers through queries after the online capture of new proposals
  • Monitor internal service level agreements to ensure timely completion of tasks
  • Collaborate with underwriting teams to achieve targets and turnaround times
  • Ensure the accuracy and quality of captured information
  • Escalate any issues promptly and appropriately
Requirements:
  • A minimum Grade 12 certificate with Maths literacy or NFS achievement level 3
  • Excellent telephone communication skills
  • Experience with health-related terminology is advantageous
  • Previous call centre or customer service experience is desirable

The ideal candidate will be highly motivated, detail-oriented, and possess excellent organizational skills. If you have a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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