German & English Gaming Customer Support Specialist
2 weeks ago
About the Role
We are seeking a highly skilled Customer Support Specialist to join our team at PartnerHero. As a key member of our support team, you will be responsible for providing exceptional support to our clients in the gaming industry.
Key Responsibilities
- Monitor and engage with customers on various channels, including email, chat, and social media.
- Investigate and resolve customer issues in a timely and professional manner.
- Collaborate with internal teams to identify and implement process improvements.
- Stay up-to-date with product and platform changes to provide accurate information to customers.
Requirements
- High proficiency in written English and German.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong empathy and customer service skills.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Company Culture
At PartnerHero, we value diversity, inclusion, and equity. We are committed to creating a workplace where everyone feels valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.
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