German Customer Support Specialist

2 months ago


Cape Town, Western Cape, South Africa ABC Worldwide Full time
Customer Service Representative - German Speaker

ABC Worldwide is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a German speaker, you will be responsible for providing exceptional service to our international clientele via telephone and email.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and friendly manner
  • Provide accurate and timely information to customers regarding our airline's services and policies
  • Work collaboratively with internal teams to resolve customer complaints and issues
  • Meet or exceed performance targets and quality standards

Requirements:

  • Matric or High School equivalent
  • Previous customer service experience
  • Excellent language skills in German (mother tongue) and English
  • Exceptional communication and interpersonal skills
  • Ability to work shifts: Monday - Sunday

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About ABC Worldwide:

ABC Worldwide is a leading BPO (Business Process Outsourcer) with a global presence. We provide exceptional customer service to our clients across various industries. Our team is passionate about delivering high-quality service and exceeding customer expectations.



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