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Business Unit Head: Claims

1 month ago

Johannesburg, Gauteng, South Africa Aon Full time
Job Title: Business Unit Head: Claims

Aon is seeking an experienced Business Unit Head: Claims to lead and supervise the day-to-day operations of the Claims Operations and Claims Advocacy teams. The successful candidate will accelerate our Aon United Strategy to deliver improved colleague and client experiences, creating a positive impact.

About the Role

The Business Unit Head: Claims will be responsible for:

  • Leading and supervising the Claims Operations and Claims Advocacy teams
  • Accelerating the Aon Business Service Plan to set a new standard for Claims service delivery
  • Ensuring the Claims Department continuously aligns with regulatory requirements
  • Formulating and implementing divisional strategies to maximise new business opportunities, ensure retention of existing business, and realise opportunities for cross-selling
  • Delivering revenue targets for the business unit
  • Managing the financial performance of the business unit, including annual budgeting and financial reporting
  • Analysing and interpreting data in respect of industry competitors to exploit emerging opportunities and develop competitive advantage
  • Leading and performance-managing a significant team in the business unit
  • Working in partnership with other Business Unit leaders/heads to develop and deliver divisional initiatives
About You

We are looking for a highly experienced and skilled individual with:

  • 10-20 years of relevant experience within the insurance industry
  • A minimum of 5-10 years managerial experience in the insurance industry
  • A previous mandate to settle claims
  • A proven record of success in applying professional principles and business judgement to solve unique problems and develop new procedures, processes, and products in the insurance industry
What We Offer

Aon offers a comprehensive benefits package, a diverse workforce, and an agile, inclusive environment that allows you to manage your wellbeing and work/life balance. We also offer two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. Our Smart Working policy provides flexibility beyond just the place of work, allowing you to be your best self at Aon.