Claims Resolution Specialist

Role Overview:The Claims Resolution Expert will be responsible for resolving insurance claims and ensuring compliance with agreed quality standards and timescales. This role involves proactively contacting customers by telephone and in writing to resolve issues and de-escalate conflicts.Responsibilities:* Assess individual customer and agent situations to...

As a Claims Management Specialist at EXL, your primary responsibility will be to ensure the efficient processing and resolution of customer claims. This involves upholding transaction quality within predefined parameters, controlling claim costs to minimize leakage, and maintaining accuracy in reserves and payments.Key ResponsibilitiesProcess and resolve...

The Collinson Group proudly employs over 1,100 talented individuals in over 20 locations worldwide, dedicated to helping our clients acquire, retain, and optimize the value of their customer relationships. Some of our products and services include Priority Pass, the world's largest independent airport VIP lounge access program with 800 lounges globally, and...

About the RoleWe are looking for a skilled Escalations Specialist Lead to join our team at the Lead Generation Group. In this role, you will be responsible for managing and resolving escalated client complaints and issues.This position requires strong de-escalation techniques and conflict resolution skills, as well as a thorough understanding of company...

We are looking for a skilled Claims Processor to join our team in George. As a Claims Consultant, you will be responsible for managing claims from start to finish, ensuring timely and effective resolution.Key AccountabilitiesEvaluate and investigate claims to determine validity and potential risks.Maintain accurate records and documentation throughout the...

We are seeking an experienced Policy Claim Handler to join our team in George. As a Claims Consultant, you will be responsible for handling claims from initial contact to final resolution.Main Job TasksContact claimants to gather information and clarify details.Investigate claims to determine validity and potential risks.Assess damage or losses and determine...

We're seeking a highly motivated and organized individual to fill the role of Claims Portfolio Manager in our Complex Claims Unit. As a key member of our team, you'll be responsible for managing a large portfolio of claims, ensuring timely and cost-effective resolutions.We're looking for someone with:Minimum 3-5 years' experience in short-term...

At Santam, we're seeking a highly skilled Insurance Claims Manager to join our team in the Complex Claims Unit. This role is perfect for someone who thrives in a fast-paced environment and has excellent communication skills.The successful candidate will be responsible for managing a portfolio of complex claims, ensuring timely and cost-effective resolutions....

Job title : Operations Manager: Disability Claims - BellvilleJob Location : Western Cape, BellvilleDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries Overall purpose of the role:The Disability Claims Operations Manager is responsible for overseeing and leading the operations of multiple disability claims teams, ensuring the...

Santam is the market leader in the general insurance industry in Southern Africa, and we're looking for a talented Short-Term Insurance Specialist to join our team. As a key member of our Complex Claims Unit, you'll be responsible for managing a portfolio of complex claims, ensuring timely and cost-effective resolutions.We're seeking someone with:Minimum 3-5...

Job Title: Regional Office Claims ConsultantLocation: Tygervalley, Cape Town, WCEmployment Type: Full-TimeCompany OverviewLeading South African short-term insurance brokerage focused on tailored solutions and exceptional service.Role OverviewThe Regional Office Claims Consultant will manage the claims process, ensuring timely and accurate resolutions while...

Role SummaryThe Technical Operations Manager will be responsible for owning and streamlining the end-to-end incident management process, ensuring swift resolution of merchant-related issues. This includes monitoring, tracking, and reporting on escalation paths for customer support issues and developing processes to ensure follow-up with customer escalations,...

Hollard Insurance is seeking an experienced Claims Consultant to join their Eastern & Southern Cape Region (George) team.About the Role and ContextThe successful candidate will be responsible for processing all claims assigned within set standards, enhancing the company's image through efficient customer service, and contributing to divisional...

Job title : Claims Handler- Portuguese speakingJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Role purpose:The purpose of the role will be to deal with inbound claims calls, claims assessment, incoming e-mails, and conversational claims, providing efficient friendly customer contact...

Job title : Claims Handler- German SpeakingJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Role purpose:The purpose of the role will be to deal with inbound claims calls, claims assessment, incoming e-mails, and conversational claims, providing efficient friendly customer contact with...

The role of the Automotive Claims Relationship Specialist at Santam involves managing and controlling Key Performance Indicators (KPIs) for Motor Body Repairers. The successful candidate will be responsible for supporting the Assessing team, handling complaints, and possessing excellent complaints handling and report writing skills.Additionally, the ideal...

Job title : Claims Handler- FTC 6 monthsJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Role purpose:This position is a FTC for 6 months* The purpose of the role will be to deal with inbound claims calls, claims assessment, incoming e-mails, and conversational claims, providing...

Job SummaryWe are seeking a skilled Financial Debt Resolution Specialist to join our team at National Debt Consultants. In this role, you will be responsible for assisting clients through their financial journey by offering personalized advice, guidance, and solutions.About the RoleEngage with clients via phone to understand their financial situation and...

We are seeking an experienced Senior Customer Advocate to join our team at the Lead Generation Group.Job Description:This role involves managing and resolving escalated client complaints and issues. Key responsibilities include developing strategies to reduce escalation frequency and enhance overall client experience, working with other departments to...

Claims Manager Uninsured Liabilities (JG 7)Cape Town, Western Cape, ZASantam Legal Claims Solutions (LCS) has a position available for a CLAIMS MANAGER who will be based in CAPE TOWN, TYGERVALLEY HEAD OFFICE.JOB DESCRIPTIONThe position requires leadership skills and experience in short term insurance, specifically in a Legal Claims environment, as well as...