Insurance Claims Specialist
5 days ago
Hollard Insurance is seeking an experienced Claims Consultant to join their Eastern & Southern Cape Region (George) team.
About the Role and Context- The successful candidate will be responsible for processing all claims assigned within set standards, enhancing the company's image through efficient customer service, and contributing to divisional productivity.
- Technical expertise: Evaluate and investigate all claims to prevent possible leakage and ensure fair settlement.
- Customer service: Maintain a high level of service to internal and external customers according to service level agreements and company standards.
- Service to brokers: Provide technical advice and assistance beyond normal claims processing duties.
- Effective communication: Communicate professionally with internal and external parties and respond to queries within 24 hours.
Registration: All claims must be registered within 24 hours of receipt.
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