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JDE EnterpriseOne Support Specialist

1 month ago

Midrand, Gauteng, South Africa Liyema Consulting Full time
Key Responsibilities:

Client Support:

  • Deliver proactive and reactive functional support for customer JDE systems.
  • Troubleshoot issues, recommend workarounds, and work closely with developers or Oracle to resolve problems.
  • Guide clients on JDE system configurations and best practices, ensuring seamless operations.
  • Collaborate with client teams, third-party consultants, and internal experts to resolve system errors.
  • Maintain and update system configurations regularly.

Project Work:

  • Contribute to the design and specification of new JDE applications or modifications.
  • Participate in testing and documentation for customizations and system changes.
  • Lead ad-hoc projects, including system upgrades, new feature implementation, and client-specific enhancements.

Consulting & Collaboration:

  • Build strong relationships with clients and internal teams, adapting quickly to unique client needs.
  • Ensure adherence to Navisite Managed Services methods and processes.

Preferred Skills & Experience:

  • JDE Expertise: Minimum of 5 years experience supporting or consulting on Oracle JD Edwards EnterpriseOne (E1). Familiarity with Warehouse Management within JDE is a plus.
  • Technical Skills: Strong problem-solving abilities, knowledge of SQL, and experience troubleshooting JDE errors and bugs.
  • Communication & Collaboration: Excellent communication skills to manage client interactions and offer solutions. Ability to adapt to new functionalities and client-specific customizations.
  • Compliance: Ensure all activities comply with data protection laws, including the DPA, EU GDPR, and local regulations.

About the Role:

As a JDE EnterpriseOne Support Specialist at Liyema Consulting, you will play a key role in helping businesses thrive with the power of JDE. If you are a problem-solver with a passion for client success, we encourage you to apply.