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Automotive Aftersales Support Specialist

2 months ago

Midrand, Gauteng, South Africa Select Motor Recruitment Full time
About the Role

We are seeking an experienced Automotive Aftersales Support Specialist to join our team at Select Motor Recruitment. The ideal candidate will have a strong background in the Automotive Aftersales environment, with a focus on OEM level support.

Key Responsibilities
  • Provide daily support to customers and dealers, emphasizing customer loyalty and dealer satisfaction
  • Offer feedback to the Aftersales Manager about the marketplace, including owner expectations, dealership performance, and franchise compliance
  • Implement and attain all parts sales, marketing, and purchasing objectives within the Region of the dealer
  • Develop and follow through on recommendations to enhance dealership parts wholesale and retail operations and profitability
  • Work with the Aftersales Manager to achieve the region's Aftersales qualitative and quantitative goals
Requirements
  • 3-5 years' experience within the Automotive Aftersales environment (OEM level advantageous)
  • Strong technical, warranty, and parts knowledge
  • Demonstrate strong written and oral communication skills
  • MS Office proficiency, with strong Excel skills
  • Able to travel extensively when required
About Select Motor Recruitment

Select Motor Recruitment is a leading recruitment agency specializing in the Automotive industry. We pride ourselves on providing exceptional service to our clients and candidates.