Junior IT Support Specialist
1 month ago
We are seeking a highly skilled Junior IT Support Specialist to join our team at Actsys.
Key Responsibilities:
- Install and configure hardware and software components to ensure seamless usability.
- Troubleshoot hardware and software issues to minimize downtime.
- Ensure electrical safety standards are met and maintained.
- Repair or replace damaged hardware to prevent further issues.
- Upgrade systems to enable compatible software and ensure smooth operations.
- Install and upgrade anti-virus software to protect against security threats.
- Perform thorough tests on new hardware and software to ensure quality and reliability.
- Develop and maintain technical documentation and manuals for easy reference.
- Provide training and support to staff on new technologies and systems.
- Respond promptly to IT issues, including hardware maintenance, software, and networking.
- Offer remote technical support as needed to ensure seamless service delivery.
Requirements:
- Strong technical knowledge and skills in hardware and software installation and maintenance.
- Excellent problem-solving and analytical skills to troubleshoot complex issues.
- Ability to work independently and as part of a team to achieve goals.
- Strong communication and interpersonal skills to provide effective support and training.
- Proficiency in using technical documentation and manuals to resolve issues.
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