Junior IT Support Specialist

1 week ago


Midrand, Gauteng, South Africa Actsys Full time
Job Description

We are seeking a highly skilled Junior IT Support Specialist to join our team at Actsys.

Key Responsibilities:

  • Install and configure hardware and software components to ensure seamless usability.
  • Troubleshoot hardware and software issues to minimize downtime.
  • Ensure electrical safety standards are met and maintained.
  • Repair or replace damaged hardware to prevent further issues.
  • Upgrade systems to enable compatible software and ensure smooth operations.
  • Install and upgrade anti-virus software to protect against security threats.
  • Perform thorough tests on new hardware and software to ensure quality and reliability.
  • Develop and maintain technical documentation and manuals for easy reference.
  • Provide training and support to staff on new technologies and systems.
  • Respond promptly to IT issues, including hardware maintenance, software, and networking.
  • Offer remote technical support as needed to ensure seamless service delivery.

Requirements:

  • Strong technical knowledge and skills in hardware and software installation and maintenance.
  • Excellent problem-solving and analytical skills to troubleshoot complex issues.
  • Ability to work independently and as part of a team to achieve goals.
  • Strong communication and interpersonal skills to provide effective support and training.
  • Proficiency in using technical documentation and manuals to resolve issues.


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