IT Support Specialist
4 weeks ago
Status Staffing is seeking an experienced IT Support Specialist to join our team. As a key member of our technical staff, you will be responsible for providing exceptional support to our clients.
Salary and BenefitsThe estimated salary for this position is R400,000 - R600,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including professional development opportunities and a supportive work environment.
Job DescriptionWe are looking for a highly skilled and motivated individual to fill the role of Technical Service Representative. The successful candidate will be responsible for:
- Assisting clients through monthly call reporting
- Client Liaison: Communicating effectively with clients to comprehend their IT system requirements
- Customer Service and Account Management: Managing and supporting client accounts to foster long-term partnerships
To be successful in this role, you will need:
- Matric (Grade 12)
- Vendor ESSN hardware product technical certifications (Dell, HP & Cisco)
- 5 years of IT hardware and software support experience
- Software Certifications (Microsoft, Adobe, VMware, etc.)
In addition to a competitive salary and benefits package, we offer:
- A supportive work environment
- Professional development opportunities
- A dynamic and challenging role
This role requires a Monday to Friday working schedule from 08h00 to 16h30.
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