IT Support Specialist

4 weeks ago


Johannesburg, Gauteng, South Africa Status Staffing Full time
Job Overview

Status Staffing is seeking an experienced IT Support Specialist to join our team. As a key member of our technical staff, you will be responsible for providing exceptional support to our clients.

Salary and Benefits

The estimated salary for this position is R400,000 - R600,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including professional development opportunities and a supportive work environment.

Job Description

We are looking for a highly skilled and motivated individual to fill the role of Technical Service Representative. The successful candidate will be responsible for:

  • Assisting clients through monthly call reporting
  • Client Liaison: Communicating effectively with clients to comprehend their IT system requirements
  • Customer Service and Account Management: Managing and supporting client accounts to foster long-term partnerships
Required Skills and Qualifications

To be successful in this role, you will need:

  • Matric (Grade 12)
  • Vendor ESSN hardware product technical certifications (Dell, HP & Cisco)
  • 5 years of IT hardware and software support experience
  • Software Certifications (Microsoft, Adobe, VMware, etc.)
Benefits

In addition to a competitive salary and benefits package, we offer:

  • A supportive work environment
  • Professional development opportunities
  • A dynamic and challenging role
Others

This role requires a Monday to Friday working schedule from 08h00 to 16h30.



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