Executive Director of Franchise Operations

5 days ago


Johannesburg, Gauteng, South Africa Adonai Human Capital Solutions (PTY) Ltd Full time

About the Opportunity:

Adonai Human Capital Solutions (PTY) Ltd is seeking a seasoned Executive Director of Franchise Operations to spearhead the growth and success of our franchise network. As a strategic leader, you will drive operational excellence, foster strong relationships with franchisees, and ensure brand consistency across all locations.

Key Responsibilities:

  • Develop and implement franchise sales strategies to drive business growth.
  • Oversee franchise operations, compliance, and brand standards to ensure seamless execution.
  • Design and deliver onboarding programs and training for new franchisees to ensure a smooth transition.
  • Monitor performance metrics and provide data-driven insights to senior management.
  • Collaborate with cross-functional teams to foster innovation and continuous improvement.

Requirements:

  • Bachelor's degree in Business Administration or a related field (MBA is a plus).
  • Minimum 5 years of experience in franchise management or a related field.
  • Proven track record of leadership and operational management skills.
  • Experience in the service industry is a plus.

Personal Competencies:

  • Strategic thinker with a visionary mindset.
  • Proven relationship-building and conflict resolution skills.
  • Data-driven decision-making and problem-solving abilities.


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