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Service Manager for Exceptional Guest Experiences
2 months ago
At Bright Placements, we are dedicated to delivering exceptional experiences to our guests. As a dynamic and experienced Guest Relations/Restaurant Manager, you will be responsible for ensuring an outstanding guest service experience in our lounge, bar, and dining area.
Job DescriptionWe are seeking a highly skilled Service Manager to join our team. This is a unique opportunity to work with international guests and provide them with personalized attention and care.
The ideal candidate will have:
- Proven experience as a Guest Relations Officer and Restaurant Manager.
- Excellent Communication skills, able to host international guests.
- A positive attitude and high energy level.
- Computer literacy and knowledge of hospitality industry standards.
- Deep knowledge of wines and the ability to upsell.
- A good understanding of food and beverage services.
- Strong leadership and team coordination skills.
- Excellent communication and interpersonal skills.
- The ability to handle stressful situations and resolve conflicts.
- Familiarity with customer service excellence, food safety, staff training, stock control, and guest feedback.
We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for growth and development.
LocationThis role is based at Bright Placements, a vibrant and dynamic workplace that offers a range of exciting opportunities for career advancement.
