Technical Service Operations Manager

20 hours ago


Port Elizabeth, Eastern Cape, South Africa Ingenious personnel Full time

Ingenious personnel is seeking a results-driven Technical Service Operations Manager to join their team in Gqeberha.

This role reports directly to the maintenance manager and plays a crucial part in ensuring that all departmental management practices are consistently adhered to, driving technical excellence, leadership, and customer satisfaction.

Key Qualifications and Skills:

  • Technical Expertise:
    • A recognized Trade Test qualification in a technical discipline is required.
    • A minimum of 5 years' industry experience specializing in forklifts or materials handling equipment is necessary.
    • Proven STEP 3 technical competencies (or equivalent level) are essential.
  • Leadership Skills:
    • Demonstrated ability to manage, lead, and coach a team, fostering a collaborative and productive work environment.
    • Strong capacity to plan, organize, and control business activities and personnel to ensure optimal productivity and operational efficiency.
  • Customer Service Focus:
    • Commitment to delivering exceptional customer service, paired with a strong sense of urgency and the ability to address client needs effectively.
  • Strategic and Financial Acumen:
    • Proficiency in implementing departmental strategic objectives to drive success.
    • The ability to interpret financial targets and develop actionable plans to achieve the team's financial goals.
  • Regulatory and Safety Knowledge:
    • Comprehensive understanding of OHSACT, ASEC, and relevant environments is necessary.

The estimated annual salary for this position is around R700,000 - R1,000,000, depending on qualifications and experience.

This is an exciting opportunity for a professional who can deliver results-oriented leadership and drive technical excellence in a fast-paced environment.



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