Dutch Language Customer Service Representative

3 days ago


Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time
About the Role

We are seeking a highly skilled and fluent Dutch language customer service representative to join our team. As a customer experience specialist, you will be responsible for providing exceptional support to our clients in the Dutch language.

Key Responsibilities
  • Assist passengers with pre and post-flight travel-related queries in customer relations department in Dutch and English languages
  • Work on airline reservations systems and handle voice calls in English and Dutch, including some written correspondence
  • Daily interactions with international passengers with queries and compliments
  • Meet specific key performance indicators and client service levels
Requirements
  • Native level fluency in Dutch language: Verbal & Written
  • Located in South Africa
  • Permanent residence permit/South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost
  • UPS Solution required during load shedding
What We Offer
  • Fully paid product and systems training provided
  • Training: 4 weeks (Fully Paid)
  • Probation period: 4 months


  • Durban, KwaZulu-Natal, South Africa Fempower Personnel Full time

    About the RoleWe are seeking a highly motivated and communicatively strong Dutch speaking sales consultant to join our team at Fempower Personnel. As a sales consultant, you will be responsible for acquiring new customers and growing our client's business in the Netherlands, South Africa, and Suriname.Key ResponsibilitiesDevelop and execute sales strategies...


  • Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

    Job Title: Greek Speaking Customer Service and Sales RepresentativeBlack Pen Recruitment is seeking a highly skilled and multilingual customer service and sales representative to join our team. As a Greek speaking representative, you will be responsible for providing exceptional customer service and sales support to our clients in the airline industry.Job...


  • Durban, KwaZulu-Natal, South Africa TEEKOM SA Full time

    Customer Service Representative Job Description **Key Responsibilities:** * Provide timely and accurate quotes to customers, adhering to company standards. * Respond to incoming customer calls, addressing inquiries, and resolving issues efficiently. * Maintain accurate customer information and utilize the CRM system to track orders and manage data. *...


  • Durban, KwaZulu-Natal, South Africa FIREFLY Full time

    Job Summary:At FIREFLY, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:• Manage a high...


  • Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

    {"title": "Customer Service and Sales Representative", "subtitle": "Join our team as a French Speaking Customer Service and Sales Representative", "content": "At Black Pen Recruitment, we are seeking a highly skilled and multilingual Customer Service and Sales Representative to join our team. As a French Speaking Customer Service and Sales Representative,...


  • Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

    Job Title: German Speaking Customer Service and Sales RepresentativeBlack Pen Recruitment is seeking a highly skilled German Speaking Customer Service and Sales Representative to join our team. As a key member of our client's multilingual contact centre, you will be responsible for providing exceptional customer service and sales support to international...


  • Durban, KwaZulu-Natal, South Africa WNS Global Services Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at WNS Global Services. As a key member of our contact center team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive a first-class experience.Key ResponsibilitiesCustomer Service: Provide timely...


  • Durban, KwaZulu-Natal, South Africa WNS Global Services Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at WNS Global Services.Job SummaryAs a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities• Provide communications solutions to...


  • Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

    Job Title: Italian Speaking Customer Service and Sales RepresentativeBlack Pen Recruitment is seeking a highly skilled Italian Speaking Customer Service and Sales Representative to join our team. As a customer-facing representative, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in...


  • Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

    Customer Service and Sales Representative OpportunityWe are seeking a highly skilled and multilingual Customer Service and Sales Representative to join our team at Black Pen Recruitment. As a key member of our client's international contact centre, you will be responsible for providing exceptional customer service and sales support to passengers across...


  • Durban, KwaZulu-Natal, South Africa TEEKOM SA Full time

    Job DescriptionAs a Customer Service Representative at TEEKOM SA, you will be responsible for:Providing Exceptional Customer ServiceManaging Customer InquiriesResolving Customer ComplaintsCoordinating with Production and Dispatch TeamsEnsuring Customer SatisfactionKey Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve...


  • Durban, KwaZulu-Natal, South Africa ResourceGenix Full time

    About the RoleWe are seeking a highly skilled German-speaking Customer Service Advisor to join our team in KZN. As a key member of our global customer-centric company, you will have the opportunity to support consumers from around the world, providing exceptional customer experiences primarily through inbound calls.Key ResponsibilitiesHandle product orders,...


  • Durban, KwaZulu-Natal, South Africa FIREFLY Full time

    Job DescriptionJob Title: MatriculantsCompany: FIREFLYJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at FIREFLY. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and...


  • Durban, KwaZulu-Natal, South Africa WNS Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in the UK market.Key ResponsibilitiesCustomer Service Delivery: Provide a reliable and trustworthy...


  • Durban, KwaZulu-Natal, South Africa FIREFLY Full time

    Job Summary:At FIREFLY, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:• Manage a high...


  • Durban, KwaZulu-Natal, South Africa RecruiTech Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at RecruiTech. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Resolve Customer Issues: Respond to customer inquiries and resolve issues...


  • Durban, KwaZulu-Natal, South Africa Service Solutions Full time

    External Sales Representative OpportunityWe are seeking a highly motivated and experienced External Sales Representative to join our team at Service Solutions in Durban.Main Responsibilities:Servicing existing customersDeveloping new business opportunitiesAdministering sales-related tasksRequirements:Grade 12 qualificationValid driver's licenseRelevant sales...


  • Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

    Job SummaryWe are seeking a highly skilled and multilingual customer service agent to join our team at Black Pen Recruitment. As a Spanish speaking customer service and sales representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.Key ResponsibilitiesAssist passengers with pre...


  • Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

    Job SummaryWe are seeking a highly skilled and multilingual customer service professional to join our team at Black Pen Recruitment. As a German Speaking Customer Service and Sales Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.Key ResponsibilitiesAssist passengers...


  • Durban, KwaZulu-Natal, South Africa WNS Global Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at WNS Global Services. As a key member of our sales and support team, you will play a critical role in providing exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Engagement: Develop and...