Customer Service Representative

2 months ago


Johannesburg, Gauteng, South Africa AUTO24 Full time

At Auto24, we are a leading used car dealership committed to delivering high-quality pre-owned vehicles to our valued customers.

Our goal is to provide an exceptional customer experience, and we are seeking a skilled Customer Service Representative - Used Cars to join our team.

Responsibilities:

  • Conduct outbound calls to potential customers, focusing on promoting our extensive range of quality used cars.
  • Build rapport and engage customers by providing information about the features and benefits of our vehicles.
  • Qualify leads and schedule appointments for customers to visit our showroom.
  • Follow-up on leads and maintain a proactive approach to achieving sales targets.
  • Provide excellent customer service and address inquiries effectively.

Requirements:

  • Strong communication and interpersonal skills.
  • Previous experience in a call center or sales role is an advantage.
  • Passion for cars and knowledge of the automotive industry.
  • Goal-oriented and motivated to achieve targets.
  • Ability to work in a team and collaborate effectively.

Benefits:

  • Competitive salary and commission structure.
  • Training and development opportunities.
  • Exciting work environment with a supportive team.
  • Opportunities for career advancement.


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