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Assistant Boutique Manager
2 months ago
The Assistant Boutique Manager is responsible for driving sales growth, delivering exceptional customer service, and maintaining a high level of operational excellence in the boutique.
Sales and Revenue Growth- Maximise sales performance through effective sales strategies and techniques.
- Monitor and analyse sales data to identify trends and areas for improvement.
- Develop and implement plans to increase sales and revenue growth.
- Provide exceptional customer service to ensure a positive shopping experience.
- Build and maintain relationships with high-value customers, including Royals and Collectors.
- Contribute to the implementation of customer relationship programs.
- Ensure strict adherence to Richemont and Montblanc retail procedures.
- Manage and maintain accurate records and reports, including daily, after-sales, and analysis reports.
- Implement and maintain a secure and organised boutique environment.
- Define and follow up on KPIs and targets for the team.
- Motivate and develop the team to achieve sales and service goals.
- Train and coach team members on sales and service techniques.