Cartier Boutique Operations Manager

3 weeks ago


Johannesburg, Gauteng, South Africa Cartier Full time
Cartier Boutique Operations Manager Job Description

As a true ambassador of Cartier, you will support the Boutique Director to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service. You will ensure the day-to-day management, training, coaching, and motivation of the boutique team while taking care of the Care Service team and ensuring a client-centric mindset to service our clients to the highest standard.

Your Key Responsibilities

• Develop and implement strategies to improve boutique performance and profitability

• Manage the boutique team, including recruitment, training, and coaching

• Ensure excellence in boutique operations and client service

Requirements and Qualifications

• Fluency in English with excellent communication skills

• Entrepreneurial mindset, commercially driven, and competent in Excel and sales reporting

• Minimum of 5 years of previous experience in team management and coaching

• Luxury enthusiast with a passion for the industry

What We Offer

• Flexible work environment at our boutique in South Africa

• Monthly commission, annual bonus, medical insurance, and discount on Richemont brands

• Intensive onboarding and continued training throughout your career



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