Deputy Boutique Manager
2 months ago
About Cartier
Cartier is a luxury goods conglomerate that embodies a bold and pioneering spirit. With a rich history spanning over 170 years, the company has established itself as a leader in the luxury industry, with a presence in various métiers, including retail, workshops, and corporate offices.
Our Culture
At Cartier, we value a shared independent spirit and commitment to excellence among our 9,000+ colleagues from 105 nationalities. Our teams strive to enrich the company's heritage by pushing the boundaries of creativity and innovation.
Job Summary
We are seeking a highly skilled and experienced Deputy Boutique Manager to join our team in South Africa. As a true ambassador of Cartier, you will support the Boutique Director in developing and optimizing boutique performance and profitability.
Key Responsibilities
- Manage the boutique team, ensuring excellence in boutique operations and client service.
- Develop and implement strategies to improve boutique performance and profitability.
- Train, coach, and motivate the boutique team to deliver exceptional client service.
- Ensure a client-centric mindset to service clients to the highest standard.
Requirements
- Fluency in English with excellent communication skills.
- Entrepreneurial mindset, commercially driven, and competent in Excel and sales reporting.
- Minimum 5 years of experience in team management, with a proven track record of coaching and inspiring teams.
- Luxury enthusiast with a curiosity about the industry.
- Previous experience in retail or hospitality, with a strong client-facing background.
What We Offer
- A flexible work environment at our boutique in South Africa.
- Monthly commission and annual bonus.
- Medical insurance.
- Discount on Richemont brands.
- Intensive onboarding and continued training to support your career growth.
Next Steps
If your application is selected, you will receive an introductory call from our Talent Acquisition team to discuss further steps and the opportunity. If there is a match from both sides, you will have a chance to meet with our Boutique Director, Commercial Director, and HR Manager through a video or in-person interview. If we are positive from all sides, you will receive a job offer to join Cartier and a warm invitation to the team.
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