Senior Manager: Customer Experience

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data-driven KPIs are established, implemented, and monitored. This role will be responsible for customer and governance and integrated planning enterprise-wide. The Senior Manager will oversee the overall experience customers have during their...

Senior Manager Customer ExperienceIsilumko Staffing is seeking a seasoned professional to lead our customer experience efforts. As a Senior Manager Customer Experience, you will be responsible for driving customer satisfaction and loyalty across our organization.Key ResponsibilitiesCollaborate with cross-functional teams to develop and implement customer...

Senior Manager Customer ExperienceIsilumko Staffing is seeking a highly skilled Senior Manager Customer Experience to lead our Marketing, Communication and Research department.Purpose:The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data-driven KPIs.They will be...

Job Summary: We are seeking a highly skilled Senior Customer Experience Manager to lead our customer experience initiatives and drive business growth.Key Responsibilities:Develop and implement effective customer management strategies aligned with the company's goals and objectives.Develop the customer experience blueprint for the business and per brand...

Senior Manager Customer ExperienceIsilumko Staffing is seeking a seasoned professional to lead our customer experience efforts. As a Senior Manager Customer Experience, you will be responsible for driving customer satisfaction and loyalty across our organization.Key ResponsibilitiesCollaborate with Operations Delivery and Optimization teams to establish and...

Job Title: Senior Manager: Customer ExperienceThe Senior Manager Customer Experience will be responsible for ensuring a seamless and consistent customer experience across all touchpoints. This will involve collaborating with Operations Delivery and Optimisation teams to establish and monitor data-driven KPIs.Key Responsibilities:Develop and implement...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Mapping: Analyze and optimize the customer journey to...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions, and driving measurable results.Key Responsibilities:Customer Journey Mapping: Develop and maintain a deep understanding of our...

Customer Experience ManagerAt ParcelHero, we're on a mission to revolutionise the way people send and receive parcels. As a Customer Experience Manager, you'll play a critical role in shaping the customer journey and ensuring that every interaction with our brand is seamless, positive, and memorable.Key ResponsibilitiesCustomer Journey Mapping: Develop a...

Customer Experience ManagerAt ParcelHero, we're seeking a Customer Experience Manager to develop and implement programs that improve both customer experience and efficiency by process improvements. This role requires diving deep into CX metrics to find opportunities, having a bias for action to develop and iterate on new processes until achieving desired...

Fempower is Seeking a Customer Experience ManagerWe are looking for a seasoned Customer Experience Manager to lead our customer service team and drive exceptional customer satisfaction.The ideal candidate will have a strong background in customer service and experience managing a team.Key Responsibilities:Supervise day-to-day operations in customer services...

Customer Insights ManagerEmpire Recruitment is seeking a seasoned Customer Insights Manager to lead our market research efforts and drive business growth through data-driven decision making.This is an exciting opportunity for a strategic thinker who can develop and implement insights-driven solutions to improve customer experience and behavior.Design and...

Key Responsibilities:• Develop comprehensive customer journey maps to identify pain points and areas for improvement.• Collaborate with cross-functional teams to design and implement effective customer experience strategies.Requirements:• Tertiary qualification in Marketing, Business Management, or a related field.• 1-3 years of experience in a...

About the RoleWe are seeking a highly skilled Customer Journey Mapping: Manager to join our team at Ad Talent. This is a key role in our organization, and we are looking for someone who can translate corporate strategy into effective customer experience plans.Key ResponsibilitiesDesign and implement exceptional customer journeys across our non-remittance...

About the Role:We are seeking a skilled Customer Experience Strategist to join our team at Ad Talent. As a Customer Experience Strategist, you will be responsible for designing, implementing, and optimizing exceptional customer journeys.Key Responsibilities:Analyse customer life cycles and identify pain points to enhance interactions for our company...

ENVIRONMENT:A leading Health & Wellness firm seeks a seasoned Operations Manager to lead their Call Center team. If you're passionate about delivering exceptional customer experiences, this role may be for you.DUTIES:Team Leadership: Supervise, motivate, and mentor a team of sales agents to achieve performance targets and exceed customer...

We are seeking a Customer Experience Strategist to join our team at Ad Talent. This role involves designing and implementing exceptional customer journeys.The ideal candidate will work closely with the Head of Customer Experience to translate corporate strategy into effective customer experience plans.Key Responsibilities:Analyse customer life cycles and...

Job SummaryWe are seeking a highly skilled Customer Experience Director to join our team at First Degree Recruitment. The ideal candidate will have a proven track record of developing and implementing effective customer management strategies, driving service excellence, and leading high-performing teams.Key ResponsibilitiesDevelop and implement customer...

Customer Journey Mapping SpecialistWe are seeking a skilled Customer Journey Mapping Specialist to join our team at Ad Talent. As a key member of our organization, you will be responsible for designing and implementing strategies that enhance the customer experience across all touchpoints.Key Responsibilities:Develop detailed customer journey maps to...

**Customer Experience Manager**At First Degree Recruitment, we are seeking a skilled Customer Experience Manager to join our team. In this role, you will be responsible for developing and implementing effective customer management strategies aligned with the company's goals and objectives.Key responsibilities include:Developing the customer experience...