Customer Experience Manager

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Mapping: Develop and maintain a deep understanding of...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Mapping: Develop and maintain a deep understanding of...

Job Title: Customer Experience ManagerAs a key member of our Logistics Control Center team, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges,...

About the Role:We are seeking a highly skilled and experienced Customer Experience Manager to join our team at Empire Recruitment. As a key member of our operations team, you will play a pivotal role in overseeing the daily activities of our call centre and its dedicated employees.Key Responsibilities:Lead and manage a team of customer service...

Customer Experience SpecialistWe are seeking a highly experienced Customer Experience Specialist to join our team at Gap Consulting. The ideal candidate will have a strong background in customer experience, loyalty programs, and event disciplines within the automotive OEM industry.Key Responsibilities:Develop and implement customer experience strategies to...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data-driven KPIs are established, implemented, and monitored. This role will be responsible for customer and governance and integrated planning enterprise-wide. The Senior Manager will oversee the overall experience customers have during their...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data-driven KPIs are established, implemented, and monitored. This role will be responsible for customer and governance and integrated planning enterprise-wide. The Senior Manager will oversee the overall experience customers have during their...

Customer Experience Specialist: AutomotiveTo succeed in this role, the ideal candidate will be primarily responsible for the customer operations department, overseeing the development and implementation of customer operation and customer loyalty programs for the Brand. They will need to possess a creative skillset to brainstorm new initiatives and drive...

Customer Experience Management OpportunityWe are seeking a skilled Customer Experience Management professional to join our team at Paton Personnel. As a CX Specialist/Management Consultant, you will play a key role in enhancing existing customer experience processes and enabling new strategic customer journeys.Key Responsibilities:Develop and implement...

Customer Journey ManagerWe are seeking a highly skilled Customer Journey Manager to join our team at Isilumko Staffing. The successful candidate will be responsible for implementing the customer experience strategy, managing marketing and brand initiatives, and evaluating customer initiatives to optimize the customer journey.Key Responsibilities:Develop and...

Customer Support LeaderFempower is seeking a seasoned Customer Support Leader to drive exceptional customer satisfaction and enhance user experience through multiple support channels. The ideal candidate will have a proven track record of growing customer service teams and managing day-to-day operations.Key Responsibilities:Team Management: Supervise and...

Ecommerce Management Specialist Job DescriptionBeBee Professionals is seeking an experienced Ecommerce Management Specialist to drive online sales and customer engagement in Johannesburg.Key Responsibilities:Develop and execute ecommerce strategies to increase online sales and customer engagementOptimize customer experience through web analytics and...

Customer Journey Mapping ManagerWe are seeking a seasoned Customer Journey Mapping Manager to join our team at Ad Talent Africa. As a key member of our customer experience team, you will be responsible for designing, implementing, and optimizing exceptional customer journeys.About the Role:In this role, you will work closely with our Head of Customer...

About the RoleWe are seeking a highly skilled Customer Journey Mapping Manager to join our team at Ad Talent. As a key member of our customer experience team, you will be responsible for designing, implementing, and optimizing exceptional customer journeys.Key ResponsibilitiesDevelop detailed customer journey maps across all stages and touchpointsAnalyse...

Job SummaryThe Director of Customer Experience will be responsible for creating a world-class experience for our clients' customers and clients during every interaction. The ideal candidate will make use of three disciplines to improve customer experiences:Key ResponsibilitiesDevelop and implement customer loyalty management strategies to drive customer...

About FempowerFempower is a leading FinTech company that provides innovative solutions to the financial industry. We are seeking a highly skilled and experienced professional to join our team as a Head of Customer Support.Key ResponsibilitiesCustomer Service Leadership: Provide strategic direction and leadership to the customer service team, ensuring...

Customer Journey Manager Job DescriptionWe are seeking a seasoned Customer Journey Manager to join our team at Isilumko Staffing. If you have a proven track record of delivering customer-centric initiatives and have a strong background in marketing, we want to hear from you.Key Responsibilities:Develop and implement customer experience strategies that drive...

About the RoleWe are seeking a seasoned professional to lead our customer journey mapping efforts and drive exceptional customer experiences. As a key member of our team, you will be responsible for designing, implementing, and optimizing customer journeys that meet and exceed our customers' expectations.Key ResponsibilitiesDevelop comprehensive customer...

Customer Support Leadership OpportunityFempower is seeking a seasoned professional to lead our customer support team. As Head of Customer Support, you will be responsible for delivering exceptional customer experiences and driving business growth through effective support strategies.Key Responsibilities:Team Leadership: Supervise and manage a team of...

Customer Journey Mapping SpecialistWe are seeking a skilled Customer Journey Mapping Specialist to join our team at Ad Talent Africa. As a leading Financial Services company, we offer affordable and reliable financial services to the emerging consumer.The ideal candidate will be responsible for mapping, analysing and enhancing the customer experience across...