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Front Desk Specialist

2 weeks ago

Centurion, Gauteng, South Africa Level-7 Wireless (Pty) Ltd Full time

We are seeking a highly skilled and experienced Front Desk Specialist to join our team at Level-7 Wireless (Pty) Ltd. This individual will be responsible for managing visitor reception and welcome procedures, handling phone call management and customer feedback, and ensuring workplace security.

The ideal candidate will have a strong background in customer service or administration, with experience in managing phone calls, receiving visitors, coordinating office supplies and assisting with general office administration. They will also possess excellent communication skills, a strong telephone etiquette and be fully bilingual in both English and Afrikaans.

  • Key Responsibilities:
  • Manage visitor reception and welcome procedures
  • Handle phone call management and customer feedback
  • Ensure workplace security and manage deliveries and equipment
  • Oversee office supplies and maintain accurate records
  • Assist with general office administration and support other teams as needed

We are looking for an individual who is highly organized, able to multitask and prioritize tasks effectively. They must also be computer literate and able to handle a variety of administrative tasks efficiently and professionally.

A national senior certificate and 1-2 years of experience in a customer service or administrative role are essential for this position. The ideal candidate will also possess strong problem-solving skills and be able to handle challenging situations calmly and effectively.