IT Support Officer: Infrastructure
2 weeks ago
3years
- Managing day-to-day IT infrastructure
- Monitoring networking equipment and servers
- Overseeing troubleshooting for system errors
- Ensuring security for web users' accounts and information
- Providing help desk support for network issues and responding to requests for IT support
- Evaluating connectivity issues, equipment, and software
- Setting up equipment for new users
- Performing data backups
- Installing and updating network system improvements as needed
- Provide website support and management services as required
- Maintain the Company website Website Maintenance may include:
- Updating and maintaining content (mostly more technical items i.e. videos, terms and conditions, sliders)
- Troubleshooting issues on brand sites and working with external suppliers/clients to resolve. This may include:
- Analyzing and understanding IT capability and the best way of developing systems
- Gathering website metrics and analyzing traffic data
- Developing new websites, back-end and front-end development (HTML5, CSS3, jQuery, Javascript, PHP, MySQL)
- Tag implementation (Google analytics)
- SEO analysis and implementation
- Site Architecture
- Server, DNS, Domain management, Ticketing systems
**Qualifications and Experience**:
Website Support Administrator/Developer with 3 - 5 yrs IT experience
Website Development and Maintenance
HTML
CSS3
JavaScript
PHP
SQL
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