Helpdesk Manager

Key ResponsibilitiesResolving customer issues, incidents, and problems where feasible, through product knowledge and technical investigation.Develop trusted relationships with clients and stakeholders responsible for services.Ensure adherence to service management principles – ITIL led; Configuration management, problem management, change management, IT...

Key ResponsibilitiesResolving customer issues, incidents, and problems where feasible, through product knowledge and technical investigation.Developing trusted relationships with clients and stakeholders responsible for services.Ensuring adherence to service management principles – ITIL led; Configuration management, problem management, change management,...

Key Responsibilities:* Resolving customer issues, incidents, and problems where feasible, through product knowledge and technical investigation.* Developing trusted relationships with clients and stakeholders responsible for services.* Ensuring adherence to service management principles – ITIL led; Configuration management, problem management, change...

Job Overview:In this role, you will be responsible for leading the technical support function of our client, ensuring that services are delivered seamlessly to external customers. You will work closely with the Service Manager to provide exceptional technical support and play a crucial role in making sure that services are being delivered effectively.The...

Job title : Helpdesk ConsultantJob Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended Links Jobs by Location Job by industries Job Description Responsible for inbound telephonic communication.   Ensures quality of service exceeds clients' expectations. Hello Future Helpdesk Consultant Welcome to FNB, the home of the #changeables....

Well established national company based in Somerset West has a vacancy for a Helpdesk Administrator with at least five years strong administration experience to join their team helpdesk administrator|helpdesk coordinator **Requirements**: - At least 5 years’ experience in an administrative role - Strong computer skills (Sage Evolution experience will be...

Overberg Water is a Water Board established in terms of section 28 of Water Services Act, (No 108 of 1997) and is classified as Government Business Enterprise as per Schedule 3B of the Public Finance Management Act (No. 1 of 1999) as amended. **REQUIREMENTS** - Matric certificate. - A National Diploma /Degree NQF 6 in Information Systems/Technology/Computer...

QualificationTertiary qualification in BSc Computer Science, Statistics or Informatics Requirements5 Years advanced ERP support or better applications support, fault finding and diagnostics. JDE relevant commercial and operations experience will be a distinct advantage. Proficient in the use of Qlik sense, Power BI and Microsoft Office Suite. ...

Job title : IT Infrastructure Manager | Meridian Services | Gauteng | JohannesburgJob Location : Gauteng, JohannesburgDeadline : Not specifiedQuick Recommended Links Jobs by Location Job by industries Responsibilities:Determine new technology (hardware and software) requirements by attending IT Conferences and virtual training (Udemy).Keep abreast of...

IT Network and Firewall Specialist  We are expanding and looking for a young dynamic person to join our technical team. The role will include: ? Manage company networks and firewalls ? Supporting our technical partner channel with our iShield and other products ? Consulting on infrastructure problems and providing suitable network solutions ? Taking...

Qualifications: B.Eng., BSc, or BTECh (National Diploma) in Mechanical Engineering or associated discipline. Experience: 3 to 5 years working in a related field in any of these industries (Automotive, Aerospace, Marine, Industrial engineering,) (I may consider less, dependant on what they were doing) Skills: Must be proficient in the use of CATIA or...

Our Client is seeking a highly skilled Senior Software Developer to join their IT team. The ideal candidate will be responsible for the development and support of our .NET webform application and C# services, ensuring the reliability and performance of our systems. This role involves strategic and project management, operations and support, and maintaining...

Job title : Senior IT TechnicianJob Location : Gauteng, PretoriaDeadline : March 12, 2025Quick Recommended Links Jobs by Location Job by industries Duties and responsibilities Troubleshoot and install laptop, printer, scanner, signature pads and desktop hardware, software and operating systems Troubleshoot and install mobile phones and tablets AV Setup and...

Functional Area Components1.  Preventative Maintenance, Repairs and installation Maintain central plants (chillers, pumps, towers & controls)Maintain DX plants (package units, RACS, splits)Maintain VRV systems and electrical panelsMaintain and troubleshoot building management systemSupervise junior staffLiaise with customers on a daily basisWork...

To enhance the ICT teams effectiveness by managing, securing, and optimizing systems, networks, and end-user devices across a nationally distributed financial services business. The role encompasses system administration, security and compliance, end- user support, and the adoption of innovative tools and processes to ensure operational excellence and...