Office Administrator
6 months ago
Well established national company based in Somerset West has a vacancy for a Helpdesk Administrator with at least five years strong administration experience to join their team
helpdesk administrator|helpdesk coordinator
**Requirements**:
- At least 5 years’ experience in an administrative role
- Strong computer skills (Sage Evolution experience will be advantage)
- Fully bilingual (additional African language will be an advantage)
**Duties will include but not limited to the following**:
- General office administration tasks
- Manage switchboard
- Book technician accommodation
- Process sub-contractor invoices
- Arrange Courier for spares
- Generate casual wages purchase requisition and send to Finance
- Check Technicians clock-in/out for overtime calculation
- S&T Recons and top ups
- Credit Card slip processing
- Stationery, Groceries and Cleaning materials for Helpdesk and Operations
- Scheduling call outs with in-house technicians and sub-contractors
- Logging and providing tickets on inhouse system
- Customer quotes
- Customer Feedback regarding call outs
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