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Service Desk Expert
1 week ago
* Resolving customer issues, incidents, and problems where feasible, through product knowledge and technical investigation.
* Developing trusted relationships with clients and stakeholders responsible for services.
* Ensuring adherence to service management principles – ITIL led; Configuration management, problem management, change management, IT helpdesk function, release, and version control.
What We Offer:
* A competitive salary and benefits package.
* Opportunities for growth and development, including building a team and taking on more responsibilities.
* Free parking onsite.
About Us:
We are a recruitment agency specializing in IT and technology roles. Our mission is to provide exceptional service to both our clients and candidates. We believe in building long-term relationships and delivering results-driven solutions.
