Highly Skilled Automotive Customer Service Representative
2 weeks ago
Work Africa is seeking an exceptional individual to fill the role of Highly Skilled Automotive Customer Service Representative, specifically in East London. This position is ideal for those who are passionate about delivering top-notch customer service and have a keen interest in the automotive industry.
About the Job:
We are looking for someone with excellent communication skills, a strong work ethic, and a passion for customer satisfaction. The ideal candidate will be able to work effectively in a fast-paced environment, manage multiple tasks, and provide exceptional customer service.
Responsibilities:
- Providing exceptional customer service and support to clients
- Assisting with follow-ups from clients and ensuring timely resolution of issues
- Collaborating with the service advisor team to ensure seamless customer experience
- Developing and maintaining strong relationships with clients
- Upselling and selling services to customers
Requirements:
- Grade 12/Matric qualification (essential)
- Valid driver's license (required)
- Proficiency in Microsoft Excel, Word, and Outlook
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
What We Offer:
We offer a competitive market-related salary based on working experience, ranging from R150,000 to R250,000 per annum. Our work hours are Monday to Friday, 07:00 am to 17:00 pm.
Salary Range: R150,000 - R250,000 per annum
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