Guest Service Liaison
4 weeks ago
Guest Service Coordinator Job Description
We seek a dynamic and experienced Guest Relations/Restaurant Manager to ensure exceptional and attentive guest service experience in the lounge, bar, and dining area of the lodge.
Key Responsibilities
- Proven experience as a Guest Relations Officer and Restaurant Manager.
- Excellent Communication skills for hosting international guests.
- Positive attitude and high energy levels.
- Computer literacy and technical skills.
- Deep knowledge of wines and service thereof, with the ability to upsell.
- Good understanding of food and service, with the ability to lead and coordinate teams.
- Strong leadership and team coordination skills.
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations and resolve conflicts.
- Knowledge of hospitality industry standards and best practices, including customer service excellence, food safety, staff training, stock control, and guest feedback.
- Flexibility to work split shifts.
- Professional appearance and a valid driver's license.
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Guest Service Coordinator
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Guest Service Ambassador
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Guest Service Coordinator
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Port Elizabeth, Eastern Cape, South Africa Bright Placements Full timeAbout Bright PlacementsAt Bright Placements, we are dedicated to delivering exceptional experiences to our guests. As a dynamic and experienced Guest Relations/Restaurant Manager, you will be responsible for ensuring an outstanding guest service experience in our lounge, bar, and dining area.Job DescriptionWe are seeking a highly skilled Service Manager to...
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