Insurance Policy Administration Specialist
1 month ago
We are seeking a skilled Commercial Insurance Consultant to join our team at CallForce in Cape Town. This role is ideal for individuals with long-term insurance experience who can provide an end-to-end service and support to brokers.
Main Responsibilities:
- Providing telephonic support to intermediaries, authorized representatives from the brokerage, and Broker Services
- Dealing with general Agri Asset insurance and policy-specific enquiries, and amendments
- Adhering to underwriting and regional criteria requirements
- Managing expectations on expected turnaround times for already submitted requests
Key Requirements:
- Grade 12 (Matric) with minimum 50% for Maths and an average score of 50% in all other subjects
- Relevant insurance qualification would be advantageous at NQF 5
- 2 years' experience in short-term insurance commercial lines and/or Agri Asset would be advantageous
- Experience in commercial and/or Agri Asset policy administration and underwriting
Knowledge & Skills:
- Excellent verbal and written communication skills
- Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
- Ensure adherence to quality, compliance, and accreditation standards
- Conduct efficient administration
- Optimizing work processes
Personal Attributes:
- Critical Thinking
- Customer Service
- Situational Adaptability
- Action Oriented
Working Hours:
- 08:00 – 17:00 Monday to Friday
Our estimated salary for this position is R220,000 per annum, based on industry standards and market research.
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