Sesotho Language Customer Service Representative

2 months ago


Cape Town, Western Cape, South Africa mPower People Solutions Full time
About the Role

We are seeking a highly skilled and fluent Sesotho language speaker to join our team as an Inbound Customer Service Agent. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on products and services
  • Identify and escalate complex customer issues to senior agents or team leaders
  • Meet productivity and quality standards while maintaining a high level of customer satisfaction
  • Perform daily administrative tasks and accurately capture customer information in CRM systems
Requirements
  • Minimum 1 year of inbound call centre experience
  • Excellent customer service and communication skills
  • Fluency in Sesotho language
  • Grade 12 qualification or equivalent
  • Proficient in MS Office Suite applications
What We Offer

We offer a competitive salary of R9500 per month and a dynamic work environment that values employee growth and development.



  • Cape Town, Western Cape, South Africa mPower People Solutions Full time

    Customer Service Representative - Sesotho SpeakerWe are seeking a highly skilled and fluent Sesotho speaker to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond...


  • Cape Town, Western Cape, South Africa mPower People Solutions Full time

    About the RoleWe are seeking a highly skilled and fluent Sesotho speaking Inbound Customer Service Agent to join our team at mPower People Solutions.The ideal candidate will have a strong background in customer service, with a minimum of 1 year of experience in an inbound call centre environment. Proficiency in MS Office Suite applications and a Grade 12...


  • Cape Town, Western Cape, South Africa mPower People Solutions Full time

    About the RoleThe Customer Service and Support Specialist will be responsible for delivering exceptional customer service to our clients, primarily through inbound calls, while also ensuring that customer issues are resolved efficiently and effectively.Key ResponsibilitiesAnswer customer calls and respond to their requests in a timely and professional...


  • Cape Town, Western Cape, South Africa mPower People Solutions Full time

    About the RoleWe are seeking a highly skilled and fluent Sesotho speaking Inbound Customer Service Agent to join our team at mPower People Solutions.Key ResponsibilitiesProvide exceptional customer service to clients via an inbound line, responding to general contract and transactional inquiries.Identify and understand customer needs, delivering a...


  • Cape Town, Western Cape, South Africa mPower People Solutions Full time

    About the RoleWe are seeking a highly skilled and fluent Sesotho speaking Inbound Customer Service Agent to join our team at mPower People Solutions.The successful candidate will be responsible for providing exceptional customer service to our clients, responding to general contract and transactional inquiries, and resolving customer issues in a timely and...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Greek Language Customer Service RepresentativeJob Type: Full time/PermanentLocation: Cape Town, South AfricaWorkplace: Fully RemoteJob Description: We are seeking a highly skilled Greek language customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Customer Service and Sales Representative OpportunityWe are seeking a highly skilled and multilingual Customer Service and Sales Representative to join our team. As a representative of a prestigious airline brand, you will be responsible for providing exceptional customer service and support to passengers in Dutch and English languages.Key...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Customer Service & Sales Representative OpportunityWe are seeking a highly skilled Italian-speaking Customer Service and Sales Representative to join our team. As an international, award-winning, multilingual contact centre, we pride ourselves on delivering exceptional client experiences.Job Summary:As a Customer Service and Sales Representative, you will...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Greek Speaking Customer Service and Sales RepresentativeAre you a native Greek speaker looking for a challenging and rewarding career opportunity? Do you have excellent communication skills and a passion for delivering exceptional customer service? We are seeking a highly motivated and experienced Greek speaking customer service and sales...


  • Cape Town, Western Cape, South Africa mPower People Solutions Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at mPower People Solutions. The ideal candidate will be fluent in Sepedi and have a strong passion for delivering exceptional customer service.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProvide product and...


  • Cape Town, Western Cape, South Africa mPower People Solutions Full time

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at mPower People Solutions. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via an inbound line, responding to general contract and transactional inquiries, and...


  • Cape Town, Western Cape, South Africa RMV Solutions Pty Ltd Full time

    Customer Service Representative - German LanguageAre you a fluent German speaker looking for a challenging customer service role? If so, this could be the perfect opportunity for you.Key ResponsibilitiesAssist passengers with pre- and post-flight travel inquiries in German and English.Utilize airline reservation systems to handle customer requests.Engage...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    We are seeking to employ a well-spoken and enthusiastic customer service representative at our Hermanus branch. Minimum requirements include a Grade 12 qualification, retail experience, and excellent communication skills.As a sales associate at Service Solutions, you will be expected to work retail hours in store and possess PC literacy.Our client requires a...


  • Cape Town, Western Cape, South Africa mPower People Solutions Full time

    About the RoleWe are seeking a highly skilled and fluent Xitsonga language customer service representative to join our team at mPower People Solutions. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients via an inbound line.Key ResponsibilitiesRespond to customer inquiries and...


  • Cape Town, Western Cape, South Africa RMV Solutions Pty Ltd Full time

    Job OpportunityAs a Customer Service Representative - German Language, you will be responsible for assisting passengers with pre- and post-flight travel inquiries in the customer relations department in German and English. This role requires native-level fluency in German, strong computer literacy, and technical skills. You will be working in a fast-paced...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    Key Responsibilities:As a Customer Service Representative with Service Solutions in Access Park, you will provide world-class service to our customers. Your strong communication skills and ability to work in a fast-paced environment will make you a great fit for this role.Requirements:Grade 12, Excellent communication skills, Ability to work Access Park...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Cape Town. As a key member of our service team, you will be responsible for providing exceptional customer experiences, resolving customer queries, and promoting products and services.About You:You have...


  • Cape Town, Western Cape, South Africa AOSIS Full time

    Job Opportunity: Freelance Language Practitioners/LinguistsWe are seeking talented language professionals to join our database of freelance language practitioners and linguists proficient in South African official languages. As an independent contractor, you will have the opportunity to work on various projects, including academic texts, and enhance your...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This includes responding to customer inquiries, resolving issues, and providing solutions to meet their needs.Key...


  • Cape Town, Western Cape, South Africa MindMatch Consulting Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at MindMatch Consulting.As a Customer Service Representative, you will be responsible for:Providing exceptional customer service to clients via phone, email, and other communication channelsResponding to customer inquiries...