MS Engineer

4 weeks ago


Sandton, South Africa Dimension Data Full time
Role Overview

Dimension Data is seeking a skilled MS Engineer (L2) to join our team. As a key member of our engineering team, you will be responsible for providing managed services to clients to ensure the smooth operation of their IT infrastructure and systems.

The MS Engineer (L2) will proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service to clients. Your primary objective will be to review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreements (SLAs).

Key Responsibilities

  • Develop, maintain, and deploy system-level applications and server infrastructure
  • Implement performance tuning strategies to ensure optimal application response time and scalability
  • Improve system availability, reliability, and efficiency by identifying, resolving, and recommending solutions
  • Configure server settings, install applications, and set up networking, storage, and other infrastructure devices

Requirements

  • Bachelor's degree in Computer Science or related field preferred

Benefits

Medical Aid / Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave

About Dimension Data

At Dimension Data, we empower our people to deliver client-centric solutions. We want to see our people make the most of every opportunity, and together we can achieve the extraordinary. Our diverse and inspiring people are experts at what they do and serious about delivering measurable and sustainable value at every turn.


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