MS Engineer L1

Job SummaryWe are seeking an experienced MS Engineer L1 to join our team at Dimension Data. In this role, you will be responsible for providing proactive IT solutions to clients, ensuring their IT infrastructure and systems remain operational.

About the RoleWe are seeking a highly skilled and motivated Base OS Engineer (L1) to join our team at Dimension Data. As a key member of our EUC/DC/FS engineer job family, you will be responsible for identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents to resolution.Key...

FunctieomschrijvingUnder the guidance of more senior Networking Engineers, the Network Engineer (L1) will provide a service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and to restore services to clients by managing incidents to...

Job Title: MS Engineer L2Dimension Data is seeking a highly skilled MS Engineer L2 to join our team. As a key member of our managed services team, you will be responsible for providing technical support to our clients, ensuring their IT infrastructure and systems remain operational.Key Responsibilities:Proactively monitor work queues and perform operational...

FunctieomschrijvingMS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L2) are able to restore service to clients. Their primary...

Job DescriptionRole Summary: As an MS Engineer (L2) at Dimension Data, you will be responsible for providing technical support to clients, ensuring their IT infrastructure remains operational. Your primary objective is to proactively resolve technical incidents and problems, maintaining a high level of service quality.Key Responsibilities:Proactively monitor...

Job DescriptionThe role of a Microsoft Solutions Engineer L1 is to provide a managed service to clients, ensuring their IT infrastructure and systems remain operational. This involves proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents to resolution.Main...

Job SummaryThe MS Engineer L2 provides a managed service to clients to ensure the operational availability of their IT infrastructure and systems. This is achieved through the proactive monitoring, identification, investigation, and resolution of technical incidents and problems. The primary objective is to proactively review client requests or tickets and...

FunctieomschrijvingKey ResponsibilitiesMonitor work queues proactively and perform operational tasks to resolve incidents and requests in a timely manner.Update tickets with resolution tasks performed, identify and investigate issues, and log incidents in a timely manner.Provide second-level support, identify root causes, and communicate with other teams and...

Job Title: MS Engineer L2Job Summary:The MS Engineer L2 is a key member of our IT service delivery team, responsible for providing managed services to clients to ensure their IT infrastructure and systems remain operational. This role involves proactive monitoring, identifying, investigating, and resolving technical incidents and problems to restore service...

FunctieomschrijvingThe MS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L2) are able to restore service to clients. Their primary...

Role OverviewDimension Data is seeking a skilled MS Engineer (L2) to join our team. As a key member of our engineering team, you will be responsible for providing managed services to clients to ensure the smooth operation of their IT infrastructure and systems.The MS Engineer (L2) will proactively monitor, identify, investigate, and resolve technical...

Job Title: MS Engineer L3The MS Engineer L3 is a key role within our team, responsible for providing exceptional service to clients by proactively identifying and resolving complex technical incidents and problems. This position requires a high level of technical expertise, analytical thinking, and independent analysis to ensure zero missed service level...

FunctieomschrijvingMS Network Engineer L4 Description The MS Network Engineer L4 is a high level in the Engineer series and may be assigned to function as a supervisor, expert, or leader. When assigned as a supervisor, develops, coordinates and executes policies, methods and procedures, and supervises personnel; when assigned as an expert, performs work...

Main ResponsibilitiesIn this role, you will be responsible for ensuring that assigned infrastructure at client sites is configured, installed, tested, and operational.You will provide end-user computing support to clients, which includes provisioning, asset management, monitoring, implementation, troubleshooting, and support for end-user computing operations...

Job Title: MS Network Engineer L4Job Summary:The MS Network Engineer L4 is a senior-level position responsible for providing high-level technical expertise in network engineering. The successful candidate will have a strong background in network infrastructure, systems, and management, with a focus on delivering managed services to clients.Key...

FunctieomschrijvingMS Engineer L2 - SCCMLOCATIONJohannesburg, South AfricaTYPEPermanentDo you want to work in an environment where your ideas are taken seriously and implemented with speed? Are you looking for a fast-paced environment where you can use your skills to the full? If so, this MS Engineer L2 - SCCM role is perfect for you!As a MS Engineer L2 you...

Job DescriptionAs a MS Engineer L2 at Dimension Data, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Key responsibilities include proactively monitoring work queues, performing operational tasks to resolve incidents/requests within a timely manner, and communicating...

Job Title: MS Engineer L3Dimension Data is seeking a highly skilled MS Engineer L3 to join our team. As a key member of our engineering team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Configure, install, test, and operate assigned infrastructure at client sitesPerform necessary checks, apply...

Job SummaryThe MS Engineer (L1) is responsible for providing a managed service to clients to ensure the operational readiness of their IT infrastructure and systems. This involves proactively identifying, investigating, and resolving technical incidents and problems to restore service to clients.Key ResponsibilitiesMonitor and detect incidents to prevent...