MS Engineer L2
1 week ago
Dimension Data is seeking a highly skilled MS Engineer L2 to join our team. As a key member of our managed services team, you will be responsible for providing technical support to our clients, ensuring their IT infrastructure and systems remain operational.
Key Responsibilities:- Proactively monitor work queues and perform operational tasks to resolve incidents and requests in a timely manner.
- Identify, investigate, and analyze technical issues, and log all incidents in a timely manner.
- Provide second-level support to clients, identifying the root cause of incidents and problems.
- Communicate with other teams and clients to extend support and escalate tickets as needed.
- Work with automation teams to optimize effort and automate routine tasks.
- Coach Service Desk and L1 teams on technical and behavioral skills.
- Establish monitoring for client infrastructure and identify problems before they impact service.
- Lead and manage initial client escalations for operational issues.
- Audit and analyze incident and request tickets for quality and recommend improvements.
- Diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience).
- Up-to-date and relevant ITIL certification.
- At least one mid-level certification relevant to CoE (e.g., CCNP, MSCE, RHEL).
- Good to have scripting knowledge (e.g., Python, PERL) and cross-technology skills (e.g., Windows Server L2, UNIX, Storage).
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MS Engineer L2
2 weeks ago
Sandton, South Africa Dimension Data Full timeJob Title: MS Engineer L2At Dimension Data, we are seeking a highly skilled MS Engineer L2 to join our team. As a key member of our technical operations team, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.Key Responsibilities:Proactively monitor work queues to identify...
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MS Engineer L2
4 weeks ago
Sandton, South Africa Dimension Data Full timeJob Title: MS Engineer L2At Dimension Data, we are seeking a highly skilled MS Engineer L2 to join our team. As a key member of our technical support team, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.Key Responsibilities:Proactively monitor work queues to identify...
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MS Engineer
2 weeks ago
Sandton, South Africa Dimension Data Full timeRole OverviewDimension Data is seeking a skilled MS Engineer (L2) to join our team. As a key member of our engineering team, you will be responsible for providing managed services to clients to ensure the smooth operation of their IT infrastructure and systems.The MS Engineer (L2) will proactively monitor, identify, investigate, and resolve technical...
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MS Engineer L2
5 months ago
Sandton, South Africa Dimension Data Full timeFunctieomschrijvingMS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L2) are able to restore service to clients. Their primary...
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MS Engineer L2
4 weeks ago
Sandton, South Africa Dimension Data Full timeJob Title: MS Engineer L2Job Summary:The MS Engineer L2 is a critical role within our team, responsible for providing a managed service to clients to ensure their IT infrastructure and systems remain operational. This involves proactive monitoring, identifying, investigating, and resolving technical incidents and problems to restore service to clients.Key...
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MS Engineer L2
5 months ago
Sandton, South Africa Dimension Data Full timeFunctieomschrijvingMS Engineer L2 - SCCMLOCATIONJohannesburg, South AfricaTYPEPermanentDo you want to work in an environment where your ideas are taken seriously and implemented with speed? Are you looking for a fast-paced environment where you can use your skills to the full? If so, this MS Engineer L2 - SCCM role is perfect for you!As a MS Engineer L2 you...
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MS Engineer L2
5 months ago
Sandton, South Africa Dimension Data Full timeFunctieomschrijvingThe MS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L2) are able to restore service to clients. Their primary...
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MS Engineer
1 week ago
Sandton, South Africa Dimension Data Full timeJob Title: MS Engineer (L2)Dimension Data is seeking a highly skilled MS Engineer (L2) to join our team. As a key member of our managed services team, you will be responsible for providing technical support to our clients and ensuring the smooth operation of their IT infrastructure.Key Responsibilities:Proactively monitor work queues and perform operational...
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MS Engineer L2
1 week ago
Sandton, South Africa Dimension Data Full timeJob Title: MS Engineer L2Job Summary:The MS Engineer L2 is a key member of our IT service delivery team, responsible for providing managed services to clients to ensure their IT infrastructure and systems remain operational. This role involves proactive monitoring, identifying, investigating, and resolving technical incidents and problems to restore service...
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MS Engineer L2
1 month ago
Sandton, South Africa Dimension Data Full timeJob Title: MS Engineer L2 - SCCMJob Summary:We are seeking a highly skilled MS Engineer L2 - SCCM to join our team at Dimension Data. As a key member of our operations team, you will be responsible for managing the software configuration of all our products and applications using Microsoft Configuration Manager (SCCM).Key Responsibilities:Develop and...
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MS Engineer L2
1 month ago
Sandton, South Africa Dimension Data Full timeJob SummaryWe are seeking a highly skilled MS Engineer L2 to join our team at Dimension Data. As a key member of our IT service delivery team, you will be responsible for providing proactive support to clients to ensure their IT infrastructure and systems remain operational.Key ResponsibilitiesProactively monitor work queues and perform operational tasks to...
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MS Engineer L2
3 weeks ago
Sandton, South Africa Dimension Data Full timeJob Title: MS Engineer L2 - SCCMLocation: Johannesburg, South AfricaType: PermanentAre you looking for a challenging role where you can utilize your skills in Microsoft Configuration Manager (SCCM) to drive business success? Do you want to work in a fast-paced environment where your ideas are taken seriously and implemented with speed?As a MS Engineer L2 -...
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MS Engineer
4 weeks ago
Sandton, South Africa vonq-organic Full timeJob Title: MS Engineer (L2) - IT Infrastructure SpecialistAt vonq-organic, we are seeking a highly skilled MS Engineer (L2) to join our team. As a key member of our IT infrastructure team, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.Key Responsibilities:Proactively...
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MS Engineer L2
1 month ago
Sandton, South Africa Dimension Data Full timeJob SummaryWe are seeking a highly skilled MS Engineer L2 to join our team at Dimension Data. As a key member of our managed services team, you will be responsible for providing proactive support to our clients, ensuring their IT infrastructure and systems remain operational.Key ResponsibilitiesProactively monitor work queues and perform operational tasks to...
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MS Engineer L2
2 months ago
Sandton, South Africa Dimension Data Full timeJob SummaryWe are seeking a highly skilled MS Engineer L2 to join our team at Dimension Data. As a key member of our IT infrastructure team, you will be responsible for providing managed services to clients, ensuring their IT infrastructure and systems remain operational.Key ResponsibilitiesIncident Management: Proactively monitor work queues, identify,...
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MS Engineer L2
2 months ago
Sandton, South Africa Dimension Data Full timeJob SummaryDimension Data is seeking a highly skilled MS Engineer L2 to join our team. As a MS Engineer L2, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.Key ResponsibilitiesProactive Monitoring: Proactively monitor the work queues to ensure timely resolution of...
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Network Engineer L2
3 weeks ago
Sandton, South Africa Dimension Data Full timeJob Title: Network Engineer L2At Dimension Data, we are seeking a highly skilled Network Engineer L2 to join our team. As a Network Engineer L2, you will be responsible for designing, implementing, and maintaining our network infrastructure.Key Responsibilities:Design and implement network architecture to meet business requirementsConfigure and troubleshoot...
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MS Engineer
1 month ago
Sandton, South Africa Dimension Data Full timeJob SummaryWe are seeking a highly skilled MS Engineer (L2) to join our team at Dimension Data. As a key member of our managed services team, you will be responsible for providing technical support and ensuring the smooth operation of our clients' IT infrastructure.Key ResponsibilitiesProactively monitor work queues and perform operational tasks to resolve...
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MS Engineer L2
1 week ago
Sandton, South Africa Dimension Data Full timeAbout the RoleWe are seeking a highly skilled MS Engineer L2 to join our team as a SCCM Specialist. In this role, you will be responsible for working on the Microsoft Configuration Manager (SCCM) and Software Configuration Management.Key ResponsibilitiesDevelop and maintain SCCM environments to ensure seamless software configuration and deployment.Provide...
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Managed Services Engineer L2
5 months ago
Sandton, South Africa Dimension Data Full timeFunctieomschrijvingHave you been feeling like your skills are not being used in the right way? Are you looking for a new challenge in the IT industry? Well, this is your opportunity!As a MS Engineer (L2) you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the...