Client Relationship Manager

6 days ago


Bloemfontein, Orange Free State, South Africa JeloCorp Full time

Job Objective:

The ideal candidate will be responsible for nurturing and managing the company's connections with its clientele. This role involves exploring new markets, acquiring new customers, and fostering enduring relationships with a designated group of clients. The primary aim is to maintain client accounts for the duration of their partnership with the organization. The successful individual will focus on identifying new business opportunities, managing assigned prospects, and maintaining existing accounts. Responsibilities may encompass project oversight, strategic planning, sales assistance, product development, service application, logistics, and marketing initiatives.

Key Responsibilities:

  1. Initiating new business opportunities and promoting sustainable energy solutions.
  2. Serving as the main contact point and cultivating long-lasting relationships with clients.
  3. Assisting clients through various communication channels including online presentations and in-person meetings.
  4. Building a trusted advisor relationship with key accounts and customer stakeholders.
  5. Ensuring timely and effective delivery of solutions tailored to client needs and objectives.
  6. Communicating the progress of initiatives to both internal and external stakeholders.
  7. Identifying opportunities to enhance job performance and client satisfaction.
  8. Maintaining high levels of client satisfaction and delivering exceptional service consistently.
  9. Acting as a liaison between clients and internal teams.

Job Requirements:

  • Completion of secondary education.
  • Possession of a valid driver's license and access to a vehicle.
  • Willingness to work from the office at least once a week, including during training sessions.
  • Expectation to engage with clients on days not spent in the office.
  • A proactive approach to acquiring new business, with an existing database being advantageous.
  • A minimum of two years of experience in the solar industry.
  • Demonstrated success in previous roles.


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