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Senior Data Management Lead

2 months ago

Bloemfontein, Orange Free State, South Africa IQVIA Full time
About the Role

We are seeking a highly experienced and skilled Senior Data Management Lead to join our team at IQVIA. As a key member of our Data Management team, you will be responsible for leading the delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction.

Key Responsibilities
  • Client Management: Serve as primary point of contact for customer on data management deliverables, manage multiple large studies or program of studies, and provide leadership and senior support to Data Team Leads on multiple large global studies/programmes of global studies.
  • Project Management: Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise.
  • Leadership and Communication: Lead direct negotiations with customer, e.g., timelines, financial, process, resources, maintain strong customer relationships, and ensure open communications with customer and IQVIA management to independently manage and meet contractual obligations.
  • Service Management: Meet with Data Operations Coordinator and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables, provide training and development on data management expertise to junior team members, and establish strong communications with Data Operations team, functional leads, project managers, and all other stakeholders.
  • Financial Management: Independently manage SOW/budget, review financial reports on a monthly basis, and participate in project reviews as requested, identify out of scope tasks and track change orders to completion, and participate in pricing discussions across customer account.
  • Process Improvement: Independently bring process improvements and solutions to the CDM team/CDM department, lead a focus team or global or local best practice team, communicate lessons learned and/or present in CDM workshop(s), manage the development and implementation of new technology or tool, and present at professional conferences and/or publish articles in professional journals.
Requirements
  • Education: Bachelor's Degree in Health, clinical, biological or mathematical sciences, or related field.
  • Experience: 5 years of direct Data Management experience with 3 or more years as a CDM project lead.
  • Skills: Excellent communication, interpersonal, customer service, and teamwork skills, excellent organizational and problem-solving skills, excellent project management skills, ability to work independently, comprehensive understanding of clinical drug development process, and ability to establish and maintain effective working relationships with coworkers, managers, and customers.