Customer Experience Advisor

1 month ago


Cape Town, Western Cape, South Africa RecruitCo (Pty) Ltd Full time

RecruitCo (Pty) Ltd is seeking a skilled Customer Experience Advisor to join their team in the vibrant city of Cape Town. As a valued member of our team, you will play a critical role in delivering exceptional customer experiences for our international clients.

We are offering a competitive salary of R250,000 per annum, commensurate with experience.

Job Description:

  • Our ideal candidate will be responsible for providing expert-level support to customers via various communication channels, including phone and email.

Key Requirements:

  • Fluency in German is essential for this role.
  • Able to work flexible hours, including shifts during UK GMT time zones (Monday to Friday: 08h00 – 20h00, Saturday & Sunday: 09h00 – 18h00).
  • No prior experience is necessary, as comprehensive training will be provided.

Benefits:

  • Ongoing professional development opportunities.
  • A supportive and dynamic work environment.


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