Technical Support Specialist

2 weeks ago


Durban, KwaZulu-Natal, South Africa Signa Opportunity Full time

About Signa Opportunity

We offer a competitive salary of R150,000 - R180,000 per annum.

Job Description

As a Technical Support Specialist at Signa Opportunity, you will be responsible for providing technical assistance to end-users, troubleshooting hardware, software, and network issues. You will also assist in the development and implementation of system solutions to improve operational efficiency and productivity.

Key Responsibilities

  • Provide technical support to end-users, including troubleshooting hardware, software, and network issues.
  • Assist in the development and implementation of system solutions to improve operational efficiency and productivity.
  • Contribute to software development projects, including coding, testing, and debugging.
  • Participate in IT infrastructure projects, such as network upgrades and system migrations.
  • Assist in the documentation of IT processes, procedures, and configurations.
  • Collaborate with IT team members to identify opportunities for process improvements and automation.
  • Stay updated on emerging technologies and trends in the IT industry.
  • Assist with routine IT tasks, such as software installations, system updates, and inventory management.
  • Follow IT security policies and procedures to ensure the confidentiality, integrity, and availability of data and systems.
  • Complete assigned tasks and projects within designated timeframes and with a high level of quality.

Requirements

  • Degree or diploma in Computer Science, Information Technology, or related field.
  • Basic understanding of IT concepts and principles.
  • Familiarity with operating systems (e.g., Windows, Linux), networking, and hardware troubleshooting.
  • Knowledge of programming languages (e.g., Python, Java, JavaScript) is a plus.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment and collaborate with colleagues.
  • Eagerness to learn and willingness to take on new challenges.
  • Must not have taken part in the YES Program before.
  • South African unemployed youth aged between 18 and 34.


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